Hope Krasner Hart
we contracted white glove vanlines didnt know they were a broker they contracted our items out to j&m relocations,afterwards j&m relocations charged us more then our quote by adding more cubic ft and weight then white glove quote didnt count , j&m relocations they lost and damaged our items it took them 1 month instead of 2 weeks to get some items and passed off someone elses furniture as ours took them another month to get our lost items and now damaged items.some cant be replaced & lied about breaking my chin cabinet. white glove associates judy & alba were no help judy ignored calls & couldnt leave a vm as it was full. ,alba lied by saying she contacted j&m relocations and assured me they have our stuff delivered that they had to piggy back it with a load which was A LIE we disputed our dep with our bank against the false charge by white glove they lied thier way out by showing my bank false information & the bank took back the money they reimburzed on white gloves lies. anyone who inquires of using this combany DONT,THIER LIARS & THIEFS anyone who had a bad experience here is the website to the federal motor carrier safety association, the more complaints agaisnt this company maybe they will do something here is the website https://www.fmcsa.dot.gov/ its a website to complain about trucking company's adot number 2899158 icc mc#974890
in my recent experience White Glove was not the Carrier, They hired a carrier, Unique Van Lines, to do the actual move. Lets just say Unique Van lines is very difficult to deal with and has loads of bad reviews. Makes me wonder how White Glove Vetted the carrier. My biggest complaint, I hired White Glove to handle my move, They in turn hire a 3rd party. As soon as White Glove collected their Fee they refused further requests for aid regarding the carrier THEY HIRED. Leaving me to handle to problems caused by the company WHITE GLOVE HIRED. I highly recommend to not use them, Hire the Carrier directly yourself.
I am STILL WAITING for my refund for luggage that took 2 months to arrive and a lost bag with $1000+ of possessions inside. Do not use this moving company. I also have several of someone elseís belongings. If you are missing several wooden crates please respond and I will try to get them back to you. Similarly, if you were delivered a green rolling suitcase filled with womenís shoes by White Glove, please respond - those are mine! The employees were rude, degrading, and cursed repeatedly at me. If I do not hear back from them within the month I will be filing a suit against them.
Call a lawyer before signing anything with White glove!!! They are an unprofessional, inaccurate, and untruthful organization. Anything from their estimates and coordination between themselves and third party vendors was the most disorganized I have ever experienced, seen or heard. They are good at taking your money but assume no pecuniary liability for blatant delays or seemingly holding hostage in delivery of your goods. Additionally they are unavailable the majority of the time to answer questions or hear and remedy concerns. All of their calls get transferred to cell phones and miraculously none of their voice mailboxes are not set-up. I would never recommend this business to anyone that wants a professional service. Absolutely horrible. Especially if you are a veteran stay away!
Completely clueless. This company is basically a middle-man for actual moving companies who know what they're doing. I spoke to 5 different people and got different information from each. I actually had to reschedule a call because one of the CSRs had to take a personal phone call from their tax broker. I'm actually still waiting on a call from someone from two weeks ago in regards to when the truck will be arriving. (They obviously arrived, but I just thought that was hilarious that they said "Let me find out what's going on!" and completely ghosted.) They will say that your estimate is weight based, which is totally false. Instead, you'll end up paying about $750-$1,000 more than your quote, making their "services" even way more overpriced. They will also say that a cross-country move takes "about two weeks". It's been three and we still don't have our things. Basically, stay away from these clowns. Nothing I can do about my situation besides learn from it. Whatever, though. They have my money. Hope they enjoy it.
Horrible experience! Please never use these movers. I had an interstate move from PA to MA and also needed items to be packed. While the sales rep was professional and the quote was reasonable, the movers arrived at 11pm while their arrival window was from 4-8pm. I had to stay an additional night and take the plane to MA the next day. They did a very poor job with packaging my items. I have lost and damaged items and Judy the manager does not do anything about it. I recently filed a BBB complaint.
I found these people because I got a bunch of quotes for a long distance move and they gave me the best quote. I should have realized it was too good to be true. They farmed me out to another company called Unique Van Lines who totally ripped me off, damaging my furniture and even losing one of my boxes. I felt scammed. These people are totally untrustworthy.
Chester Lyman Kingsbury
My original estimate in overall weight was accurate When it came time for my move, Brian, said my overall weight was not correct because of the size of my my boxes was large and not medium and that a new estimate was given. This increased my overall weight from 7528 lbs. to 9528 lbs. and my cost increased $1632. I had little choice because my pick up date was two days away, Saturday, and closing on my sold house,Monday, was also only a few days away. This was a blatant increase in my overall cost that left me with no alternative than to accept the new estimate. When the truck was weighed it came to 7240 Lbs, inline with the original estimate and way under the new charges. This was an obvious cheat on the part of White Glove Vanlines and all attempts I made to contact them were unanswered. DON NOT USE THIS COMPANY
Well, where do i start. I was moving from Florida to Boston. Pick up was fine. The movers did a great job of packing. They were friendly and efficient. My items were moved on January 12th. Upon leaving, the driver stated that our items would be delivered on the 16th. I was told by the company that it would be on the 17th. We were excited that it would be a day early. Of course, we were aware that there is normally a day give either way. So, we changed our flight and hotel reservations accordingly. So, the 16th came. We made a call. We were informed that the 16th was not a guarantee and they would call the driver. No problem. They called the driver on the 16th, the 17th, the 18th and 19th. Finally Friday evening after repeated calls from me and my family, we received a call. The driver will be at our home between Friday, he 19th and Sunday the 21st. No explanation, no apology for the inconvenience. Nothing. This is of course after the purchase of blow up mattress, a TV, food, clothes, etc. We had packed up clothes, giving ourselves a week for the move as promised. So, we get a call on Sunday stating that the driver would be here Monday, the 22nd. We have a 5 bedroom house. 2 people arrive. We have a lot of furniture and 2 people arrive. After hours of loading off the truck and the price increasing, once again, we can finally begin unpacking. We find that we have a bookcase missing and a table. We have a desk, a table and a TV stand broken. We see that items were obviously thrown in the house. Boxes marked fragile tossed on the side, pictures under boxes, etc. Finally after a week of unpacking, we send the company an email. We hadn't sent the email earlier because we were just too upset. My daughter is still crying because her doll house is nowhere to be found. We sent the email and guess what we are still waiting. We were told be another company when looking, not to use this company. They stated they have a reputation and we would not be happy. I, of course, went for the cheapest price. I should have listened!!!!!
What ever you do, don't use this company they are total scammers. They are not movers they only set up the move and then send another bunch of scammers to rip you off. I was very specific with them in terms of what I wanted moved including dimensions of all furniture and boxes. They put the inventory into a software program which calculated the weight and subsequently the cost. They gave me what sounded like a reasonable price. When the actual movers got here, late on a Saturday night, after a brief look at my inventory the driver started right out saying it was going to cost me at least $1,000 more because "they (White Glove) don't see what I see". He gave a quote of over 3000 lbs. more than White Glove had estimated it. I was essentially shaken down for the increase in money because I had to get the stuff moved and couldn't wait any longer. At the time I decided I would contest it later. The moving company Capital One Van Lines appears to be bogus and while they did get my things to their destination after another 15 days I got no assistance from White Glove to resolve this. Capital One was in the Fed DOT registry when I first looked them up but now have vanished from that registry. I have filed complaints with the Florida State attorney Generals' Office and The DOT. There were many other issues in between but I don't want to write all day ! Please beware and don't have anything to do with this company.
White Glove Vanlines located in 2300 Palm Beach Lakes Blvd, Suite 104, West Palm Beach, FL 33409, USA,West Palm Beach,,FL , U.S.A View On Map, but moving companies covered larger areas includes states nearby.
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Moving companies are required to register with the FMSCA (Federal Motor Carrier Safety Administration) before they can perform interstate moves. You may click on White Glove Vanlines license numbers if you would like to view their record information.
ICC MC number:
(Interstate Commerce Commission Motor Carrier number)
(US Department of Transportation number)
Local State License: not provided
Based on reviews from our reviews database and information provided by our partners and reliable sources of people moving interstate, the estimated average costs, moving from International Van line Hub state or states nearby, are as follows.
Moving to the West would be around $5,070.00. Moving to the North West would be around $7,098.00. Moving to the North Med West would be around $5,196.75. Moving to the South Med West would be around $4,774.25. Moving to the Far Med West would be around 5,619.25 Moving to the Far North Med West would be around 5,957.25 Moving to the Middle North West would be around 6,422.00 Moving to the Far North East would be around 4,732.00
Take into consideration that this pricing based on average size move.
It only means that White Glove Vanlines is Lower by an approximate of 1.2 % when it comes to long-distance moving average costs.
Take note that the prices provided based on data such as reviews and other sources. The estimated amount that you receive from the company is lower. Several factors, like shipment size, the distance between locations, and other services like Packing and assembly, will contribute to the price of the move.
The average prices generated are based on our reviews of White Glove Vanlines. The rates will vary or change once you contact the company; usually, you will get a lower price in the estimate and go higher on the move itself.
There are factors like home size, the distance between locations, and other services like Packing and assembly.
The approximate moving costs are generated based on reviews on our database and data collected from other reliable sources and partners.
We based the calculations on five different prices based on five destinations or regions with five different prices. Also, the rates are determined by the moving company based on distance and season demand.
Our information based on the company's moves for a medium-sized house or a family apartment.
If you have a bigger house, move the price is going to be higher. And if you have a smaller house move, the price is going to be lower unless you have a higher amount of Packing.
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