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Van Lines USA - FL -Hollywood - Reviews
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Van Lines USA

1.4 (10 Reviews)
2019 Lee St, Hollywood, FL 33020, USA
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Review Summary

10 reviews
(10 Reviews) for Van Lines USA

Chris Wing
Nov 11,2019

Local move within Tennessee

A buddy of mine relocated just recently, and also her experience was so poor she can not even bear to experience it to create this testimonial as well as she asked me to do it for her. She worked with one more firm, who subbed it bent on Vanlines UNITED STATES. The very first company doubled the rate on pickup day, then Vanlines attempted to jack it up again. Her residence was shutting the following day though, and she couldn't discover any person else last min. Vanlines damaged virtually every furniture piece, dropped boxes from height (she heard collapsing glass greater than as soon as), as well as harmed the home she was vacating (which she'll now need to pay to have actually repaired). They rejected to move any kind of boxes above the 2nd flooring in the new area, left her refrigerator on the back outdoor patio, and definitely damaged a desk. When she started unboxing, she found that they had opened up several boxes, STOLEN products out of them, after that repacked the boxes. In addition to that, they STOLE her charge card details from the contract and added a lot of charges. So she's handling that mess also, and of training course both firms have gone dark. If you're unfavorable sufficient to use this company, understand your civil liberties. You DO NOT have to offer them the final repayment (or all of it) if there's damages and you've got a case. Hold 20% (or much more, relying on the quantity of problems) back till your insurance claim is submitted. In this way you aren't stuck waiting for them to honor the case (which they likely won't do anyhow). As an example, if you owe $2000 and the damages is less, then you can pay them the difference. If the damage is much more, you can attempt to get the rest back yet best of luck. You usually have thirty day to sue.

Kelly R
Jan 13,2019

Local move within Maryland

How do you offer ABSOLUTELY NO celebrities !?!? I went with Purple Heart movers and they subcontracted with VanLines USA out of Hollywood Florida, as well as things obtained considerably worse. I was extremely low balled on the price quote. A 1 bed room home, with only a kingsize bed, basic cabinet and also night table, 1 high leading kitchen table and 4 barstool kind chairs, 1 red wine cart and also regarding 19 large boxes that they offer at Walmart( so not that big). I was estimated $1671. I thought that was ok considering the small dimension of the step. I showed that I resided on the 3rd flooring, and thought that was factored in, or why else would they ask? The parking area of the house was extremely large, so not a problem getting a vehicle or perhaps tractor trailer in there. The day of the pickup, of this one bed room house, the driver parks the truck a country mile away and also sends out video to the "supervisor". They charge me for having to stroll even more than 75 feet, yet after that move the truck to the front of the building to tons. LAWBREAKERS!!!. I was already in Mississippi at the time of the move, so I had my sister there for the pick-up. She sent me a video of them packing the vehicle from straight before the structure. 6 hrs by the method, for a home that was already in boxes. They added added costs saying that my dresser as well as night table were bigger than typical. EXISTS!!!! The day of the move, more charges were added for the mirror, typical cabinet, and nightstand, as well as the manager called to tell me that my red wine cart was not normal size. THAT ESTABLISHES NORMAL DIMENSION? It is a white wine cart not a wine cellar and holds just 4 bottles ... so ... yeah, they charged me as well as claimed I was complimentary to select somebody else and also they wouldn't select up if I really did not pay the extra charge by cash order or a cable transfer. No charge card since they'll foot a fee. As brokers or whatever, Purple Heart client service not did anything to assist me as well as the VanLines Manager was impolite however then used a $93 discount rate, you understand to get my fee to an also $2700 and said he wanted me to be delighted. Right! If you select this business for your step, you go to the mercy of SHIFTLESS, SHAMEFUL FRAUD ARTISTS, as well as in my viewpoint, if Purple Heart selects to subcontract to such intentional scammers, they remain in that category too. Fraudsters and Shame on you. They also did not take their very own packing products and left the garbage in my garage. Solution expense: INITIAL $1671 day of the step $2700 the day of. Relocate size: 1 room apartment or condo, with VERY LITTLE furniture

Erin Skidds
Jul 24,2019

Interstate move from Jacksonville, FL to Arizona

They quoted me one thing as well as then turned around as well as attempted to maintain charging me for added solutions that weren't explained. They kept attempting to screw me over. They primarily dropped my stuff on the aesthetic of a busy road and also made me relocate right into my second flooring home. Find out more regarding it right here:

Michael Roach
Oct 21,2018

Horrible. Broken antiques. Was told insurance covers 50 cents per pound. Terrible terrible company. STAY AWAY

Aug 19,2018

I would never use this moving company again. I was originally quoted a price just under $1000 to move furniture for a 1-bedroom home. I specif Calmly asked if there were any possible additional fees and wa still there wouldn’t be any as long as there was no additional furniture. Well moving day came and after they packed up the van they informed us that it would cost $2500. I tried calling the company to speak to someone about this huge price increase and was told I would be called back but never was. Absolutely horrible company with no form of customer service.

Dec 04,2015

Great prices and service ! They made the moving process a lot easier than I though it would be. Will definitely be using them again if needed and recommending them to all my friends and FAr the best movers i ever did business with . Make sure you do your homework before u hire anyone. There the best .. I know i made the right choice by choosing them . thank you so much vanlines usa

Apr 24,2017

First beware that moving companies play on the name of the company itself and use names very similar to other companies names. VanLines Usa Inc. is a very disturbing company. DO NOT FALL FOR THEIR AT FIRST NICE AND ACCOMODATING pretense. They come across as caring, concerned and throw in this and that. If they find out you are a religious person they will be a religious person. If they find out you give to a charity they have also given to that charity. PLEASE READ THE FINE PRINT. They do not guarantee a delivery date of your moved items and it is possible that you could wait months to get your household items at your new location. Here is a quote from when of their emails "All of your valuable possessions will be carefully packed and crated, stored in their modern warehouse and delivered to your destination safe and sound." They only move items when they have enough business to include yours so your items could sit in a storage facility for months. They also use the time frame of your initial move out date to trick you into moving a day early. Once you find out what is really going on, they want thousands of dollars to actually deliver your items on time. All this bait and switch happens days before your move and you feel helpless and stuck. DO NOT LET THEM TRICK YOU! Anthony is the name of the representative I talked to. Here is the contact information: Anthony Cotilus Moving Consultant VanLines Usa Inc. 800-517-7789 I was left in tears and they just did not care at all and just refunded met my deposit and moved on to the next target which left we high and dry. Luckily I contacted PODS who was able to service me but because of VanLines Usa Inc. I still had to stay in a hotel for 5 nights. If I can save one family from being misled by this company I will be grateful.

Dec 04,2017

terrible company stay away, started at one price, ended at another and them delivered $4000 worth of furniture damage and then the claims dept offers me $168.90 to settle for the damages

Sara Ann Butler
Jan 31,2018

I should have taken the cue how the Israeli owner talks to his secretary and potential customer. On the day of the move, I noticed that the man in charge kept his assistant in the truck and never invited him into the air conditioned lobby. The man in charge was asking me advice on his full time girlfriend and wasting our time. All was carefully packed even outdoor small furniture in large boxes. The assistant was careful how the boxes were put on the truck but the man in charge not only threw the boxes but doubled the rate. He told me he had picked his assistant up off a highway. Even my packed bed frame was destroyed in addition to outdoor tables. The company made certain to have a high courtesy twosome deliver the belongings. I HIGHLY DO NOT RECOMMEND THIS COMPANY FOR ANYTHING.

Jun 06,2018

Horrible company. If they were the only company in the world, and your life depends on it, DO NOT USE THEM. First, they give you a low estimate to ship your stuff to real you in, and then on pick up day they charge you an extra $400 to $500 more because your stuff will require more space. Next they cant tell you when your shipment will arrive, yet they asked me when would you like it to arrive and I specified a date, and that date has come and gone and my furniture is somewhere out there. I called last week and they said 5 to 7 days, and when I called today since its been 7 days, they said "oh minimum of another 7 days." You ask to speak to dispatch, and they are never there, and they never return your call. You ask for a manager or supervisor and there is no one there. After reading the other reviews now, I am waiting to see how many items they have destroyed during this move. The staff is rude and incompetent, and the company needs to be shut down for being a scam company. Again ... DO NOT USE THEM EVER!!!!! Update: I just called to find out where my stuff is at exactly, and they hung up on me multiple of times, and then transferred me to a very rude person who asked me to be nice to him, when they are the ones who are not giving me information, he wouldnt give me his name, and then threatened me to either change my attitude or I will never see my furniture again and hung up on me. I kept calling and they wouldnt answer my calls, or pick up and hung up. I am planning to file an official complaint about them and sue them for threatening me.

Company Info

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Licenses & Certificates for Van Lines USA

Moving companies are required to register with the FMSCA (Federal Motor Carrier Safety Administration) before they can perform interstate moves. You may click on Van Lines USA license numbers if you would like to view their record information.

ICC MC number: Not Updated
(Interstate Commerce Commission Motor Carrier number)

US D.O.T: Not Updated
(US Department of Transportation number)

Local State License: not provided

What is Van Lines USA cost for Out of State moves?

Based on reviews from our reviews database and information provided by our partners and reliable sources of people moving interstate, the estimated average costs, moving from International Van line Hub state or states nearby, are as follows.

Average Service Price

Moving to the West would be around $5,070.00. Moving to the North West would be around $7,098.00. Moving to the North Med West would be around $4,267.25. Moving to the South Med West would be around $4,732.00. Moving to the Far Med West would be around 5,619.25 Moving to the Far North Med West would be around 5,492.50 Moving to the Middle North West would be around 5,957.25 Moving to the Far North East would be around 4,732.00

Take into consideration that this pricing based on average size move.
It only means that Van Lines USA is Lower by an approximate of 5.1 % when it comes to long-distance moving average costs.

Take note that the prices provided based on data such as reviews and other sources. The estimated amount that you receive from the company is lower. Several factors, like shipment size, the distance between locations, and other services like Packing and assembly, will contribute to the price of the move.

Average service costs information

The average prices generated are based on our reviews of Van Lines USA. The rates will vary or change once you contact the company; usually, you will get a lower price in the estimate and go higher on the move itself.

There are factors like home size, the distance between locations, and other services like Packing and assembly.

The approximate moving costs are generated based on reviews on our database and data collected from other reliable sources and partners.
We based the calculations on five different prices based on five destinations or regions with five different prices. Also, the rates are determined by the moving company based on distance and season demand.

Our information based on the company's moves for a medium-sized house or a family apartment.
If you have a bigger house, move the price is going to be higher. And if you have a smaller house move, the price is going to be lower unless you have a higher amount of Packing.

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