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U Pack - AR -Fort Smith - Reviews
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U Pack

3.6 (245 Reviews)
6201 Rogers Ave Suite J, Fort Smith, AR 72903, USA
www.upack.com
customercare@upack.com
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Review Summary

5
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4
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3.6
245 reviews
( Reviews) for U Pack

Bill Ribera
Oct 30,2020

Long-distance move from Danville, CA to South Bend, IN

UPack validated our appointment in early September for a November relocation. They then left a voicemail one week before our relocation and cancelled our trailer. Their stated reason was they couldn't get a trailer due to all individuals moving out of California. Was this a shock? Aren't you in the company? How could you not understand? They gave us no options or various other suggestions to relocate. Just dropped us. If you really did not want the business to start with, after that don't validate it. Inform us if there is a threat of a lack of trailers. Awful customer support, no honesty, no assistance in finding alternatives, no monetary deal to aid us counter our issue which they triggered. Truly a terrible organization.

Elizabeth Hemphill
Oct 21,2020

Long-distance move from New York to Alabama

Unpack made the most of us in Covid We employed unpack to relocate us to Georgia. Not just was the few hours away going to cost us an additional $2000 to deliver it yet they would not allot the 10 days of storage space we made use of. Taking into consideration that storage was never talked about, the rep that organization the storage for us, never ever mentioned that. Yes, this circumstance was something we were going to have to accept as well as pay the added money for however this firm took advantage of our back conditions. Covid put us in a negative situation as well as unpack was delighted to gain the benefits. We employed unpack to relocate us to Georgia. Considering that storage space was never ever reviewed, the agent that company the storage for us, never mentioned that. Covid placed us in a negative scenario as well as unpack was pleased to gain the benefits.

Dominique Sauvage
Oct 20,2020

Long-distance move from Waukesha, WI to Rotonda West, FL

I had some extremely costly products that had actually been handed down in my household and been relocated 8 times in the last 10 years throughout the globe damaged. The damages was caused due to bad packing and strapping of the lots before delivery. The things damaged equal regarding $14 000 and also I will certainly be paid $94.50 if I am lucky.

Terry Riley
Oct 13,2020

Long-distance move from Pittsburgh, PA to Plano, TX

From PIT to DFW. Easy to pack, gotten here in 5 days, no damages, great individuals, as well as 60% of the cost of HULL. I utilized PODS for a neighborhood relocation and also liked them. I called them to match U-PACK's cost as well as they would not as well as informed me that U-PACK would certainly neglect my delivery like they would. Not real. U-PACK is just as helpful for less money. Will certainly use them once more!

Cassidy Pearsall
Sep 30,2020

Long-distance move from New York to California

It seemed like it would be really simple, I arranged my pod and the girl at Upack moved me to their firm relocating companion, Moving Staffers. Unfortunately, the moving companies were scheduled incorrectly by the moving company, they began totally the incorrect day, after I provided the correct date. This would certainly be a repeating motif throughout this moving experience. When the day came for my Relocube to be dropped off, it was routine for a home window of 12 pm - 4 pm. It did not leave the previous clients home till after 6 pm, when it was after that in a vehicle accident. 2 hours later, the motorist called me to inform me he was coming, as well as the new movers I had reached come last minute informed me they could not wait any type of much longer right into the evening, so I had to reschedule as well as pay whatever for the following day (so moving out of my home on the following lessees lease). Once the case ultimately arrived the next day (additionally several hours late) the chauffeur behaved as well as went down the device. He told me I required 2 locks, instead of 1 like the moving directions sent out by UPack determine. Or else, this process went fine. Obtaining the covering went down off was much worse than obtaining it. I was informed by UPack that I would be able to supply the location address at a later day (as when I relocated, I had actually not discovered a new house yet). Unbeknownst to me, when I did offer the new location address when I signed my lease, it causes a mandatory waiting duration as the Relocube was transferred to a new center to be packed onto the vehicle. The girl who took my info got in the incorrect zip code, which sent my cube to the wrong destination. This led to me being passed to 8 various people in between Upack and also the numerous detonation facilities. Each and every single individual, while being great and I recognize it is not their individual mistakes, would tell me there was simply absolutely nothing they can truly do for me as the vessel was always en route, going elsewhere, and also it might not be handed over up until the day after it comes to whatever location facility it is mosting likely to (once again, the incorrect one.) I possibly spent regarding 6 hours on the phone total amount over the week trying just to locate out where the pod was, I was encouraged on the weekend break that it had actually been shed or damaged. Viewing as you can not enter contact with this firm on weekends, my family as well as I saw my furnishings as a shed cause. UPack workers would certainly tell me there was an expedited bundle I could upgrade to to get it much faster, but that never ever appears to really have been initiated. When I called the Upack number directly, the initial support people I spoke to were constantly instead hostile in telling me there was merely absolutely nothing I might wait however do. When I would certainly obtain to their supervisors, they behaved in informing me there was no alternative (as the vessel had actually been sent to incorrect location). Daily the UPack people would tell me they would try to schedule it for decline off the following day, and also daily I would remove one more day of work and also shuffle to attempt and get a new team of moving companies. I ultimately obtained my covering 1 week after at first phoning call to have it left. While my things were not damaged in the move, the quantity of cash that I shed removing job as well as the significant amount of stress and anxiety this triggered my family reveals me that this firm is unworthy the initiative, I will likely choose a more well established relocating company in the future. I do not study 2500 dollars, shed wges from work, as well as hours on the phone was worth this experience in the slightest. It appeared like it would be extremely simple, I scheduled my shell and the woman at Upack moved me to their business relocating companion, Moving Staffers. The moving companies were scheduled inaccurately by the relocating firm, they came on completely the wrong day, after I offered them the right day. 2 hrs later, the driver called me to inform me he was coming, and the brand-new movers I had actually obtained to come last minute told me they might not wait any type of longer right into the evening, so I had to pay and also reschedule every little thing for the following day (so relocating out of my apartment on the next renters lease). I was informed by UPack that I would be able to give the location address at a later day (as when I moved, I had not located a new home yet).

Patti Rocha
Sep 28,2020

Long-distance move from Jackson, CA to Reeseville, WI

Simple to do-call for the container; you load it up; call them to choose it up; they provide the container as well as you pay them; you unload it; call them to select up the container when you're done. Easy! Rate was a little even more than estimate- had MORE than we thought we 'd have in the container.

Paula Hildy
Sep 22,2020

Long-distance move from La Crescenta, CA to Brampton, ON

Wow! The representative that scheduled my relocation cube was practical, polite and really specialist. The man who dropped off the dice provided the very best referral for location to guarantee it was level. We packed the dice and also the same person chose it up on time. Taking the dice on and off the vehicle was flawless! They took care of paperwork at the border and provided it to their facility in Ontario early! As a result of Covid-19 I had to quarantine for 14 days and also they kept my valuables risk-free and also without charge during this moment. When I phoned call to grab my personal belongings they drew it out of storage space within a short time and remained with me while I opened it! I was incredibly surprised that everything in the cube showed up secure. There were a number of breakable products, TV, Computer monitors and so on and also absolutely nothing damaged. From beginning to end this company is definitely outstanding!! Highly advise this firm for global moving. From California to Toronto, Canada - solution simply under $3,000. Paula HIldy, Ontario, Canada

Kathy Barkema
Sep 17,2020

Long-distance move from Forest City, IA to Fresno, CA

We made use of a relocube to relocate furnishings from Iowa to CA. Rate was extremely reasonable for amount of furnishings we moved in 1 relocube. Cube showed up on time & no damage to furniture!

Michael Arietta
Aug 26,2020

Long-distance move from Oswego, NY to Russellville, AR

To start our journey we called every significant relocating business near us, shucks was general the outright most costly, one was not available in our location as well as upack was both available in our area and also the location we were transferring to and it was one of the most price reliable. It was very easy to purchase the "relo-cube" online, we selected our dates for decrease off as well as they made certain to call a day in the past and also the day of to make sure that was when we desired it. Very pleasant solution. The dice in the beginning look was tiny, yet when we opened it as well as actually began to load it, it was HUGE. We managed to fit all of our stuff inside, and also had space to save. We went online once more, placed in that we awaited it to be grabbed, they came the very next day, without troubles. We had it provided to our new address in Arkansas, as well as had it kept in their unpack area for a few days, and they never added any type of added costs To our costs. We unloaded it as well as called that night and they came very first thing in the morning to select it up. Also both of the movers that handed over packages put on masks and made us feel really risk-free. It was a terrific experience, and also I significantly recommend this firm!

Scott Mason
Jul 11,2020

Long-distance move from Austin, TX to Mundelein, IL

Using UPack turned into an enormous loss of money and belongings for my family. We essentially paid $3k for an unrealistic moving concept, just to have regarding 1/3rd of our valuables destroyed. To start with, you are sharing products room in a semi trailer, and also this point will take up (at a minimum) three garage. So you much better have room to park it for packing as well as unpacking, and also support yourself for issues from your next-door neighbors. You are after that anticipated to assemble and de set up hefty devices on the truck (freight bulkhead and also loadbar). For anybody not familiar with those two items, I was stuck trying to establish as well as connect/secure and take down two huge, dilapidated wood wall surfaces and also safeguard them with a huge enhanced steel bar. Repeat this procedure backwards, for unboxing. My better half was not available to aid, but despite having two people/movers on the task, I find this to be a dangerous proposition-- specifically for those inexperienced with freight (most everyone). It does not aid when the heat remains in the upper 90s, and your relocating truck is basically a substantial metallic stove. That will make the bulkhead installation thatmuch more miserable. As I stated, we lost almost all of our valuables. We loaded whatever in as instructed in the directions, and secured/packed everything as safely as feasible. One issue with Upack is that it's near difficult for the layman to appropriately load a huge semi trailer. Given that you will not get every little thing firmly loaded to the top (unless you freaked out with a ladder), your things are bound to jump around. That isn't the customer's fault. It's simply a problematic concept. Add in the massive weight and high rates of a semi vehicle, as well as your belongings are bound to get messed up. Fifty percent of our boxes were harmed or smashed. I wish I had actually fully moved in prior to submitting my claim. We are still gradually unpacking, and stumbling upon increasingly more broken possessions. I do not really feel that this company cares one little bit, either. Do not take your possibilities with UPack. Not just is their service pricey as well as troublesome, their lack of client treatment (in my experience) is almost non-existent. Utilizing UPack transformed into a substantial loss of cash as well as ownerships for my family. We essentially paid $3k for an unrealistic relocating concept, just to have about 1/3rd of our valuables ruined. It's been nearly two months and I've only obtained crickets. For any individual unknown with those 2 pieces, I was stuck trying to set up and also connect/secure and also tear down two giant, dilapidated wood wall surfaces and also safeguard them with a large reinforced steel bar. Add in the huge weight and high rates of a semi truck, and also your properties are bound to get wrecked.


Company Info



U Pack located in 6201 Rogers Ave Suite J, Fort Smith, AR 72903, USA,Fort Smith,,AR , U.S.A View On Map, but moving companies covered larger areas includes states nearby.

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Licenses & Certificates for U Pack



Moving companies are required to register with the FMSCA (Federal Motor Carrier Safety Administration) before they can perform interstate moves. You may click on U Pack license numbers if you would like to view their record information.



ICC MC number: Not Updated
(Interstate Commerce Commission Motor Carrier number)



US D.O.T: Not Updated
(US Department of Transportation number)



Local State License: not provided




What is U Pack cost for Out of State moves?

Based on reviews from our reviews database and information provided by our partners and reliable sources of people moving interstate, the estimated average costs, moving from International Van line Hub state or states nearby, are as follows.



Average Service Price

Moving to the South East would be around $4,901.00. Moving to the West would be around $4,732.00. Moving to the North West would be around $5,619.25. Moving to the North Med West would be around $4,267.25. Moving to the Far Med West would be around 3,802.50 Moving to the Far North Med West would be around 5,619.25 Moving to the Middle North West would be around 5,408.00 Moving to the Far North East would be around 4,689.75

Take into consideration that this pricing based on average size move.
It only means that U Pack is Lower by an approximate of 2.82 % when it comes to long-distance moving average costs.


Take note that the prices provided based on data such as reviews and other sources. The estimated amount that you receive from the company is lower. Several factors, like shipment size, the distance between locations, and other services like Packing and assembly, will contribute to the price of the move.



Average service costs information



The average prices generated are based on our reviews of U Pack. The rates will vary or change once you contact the company; usually, you will get a lower price in the estimate and go higher on the move itself.

There are factors like home size, the distance between locations, and other services like Packing and assembly.

The approximate moving costs are generated based on reviews on our database and data collected from other reliable sources and partners.
We based the calculations on five different prices based on five destinations or regions with five different prices. Also, the rates are determined by the moving company based on distance and season demand.

Our information based on the company's moves for a medium-sized house or a family apartment.
If you have a bigger house, move the price is going to be higher. And if you have a smaller house move, the price is going to be lower unless you have a higher amount of Packing.

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