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Totten's Moving & Storage
Totten's Moving & Storage -  - - Reviews
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Totten's Moving & Storage

2.5 (10 Reviews)
20 York St., Saint John NB
Toll Free: (506) 657-9644
www.smartmoversatlantic.com
tottensmoving@yahoo.com
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Review Summary

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2.5
10 reviews
(10 Reviews) for Totten's Moving & Storage

Monica Swanson
Oct 27,2016

Long-distance move from Alberta to Ontario

The only moving company I can highly recommend to everybody in Canada is Totten's Moving & Storage. I have constantly made use of specialist moving companies for my relocation and honestly, I have had both poor and good experiences basing on the mover I relied on with my home. Since I started using Totten's Moving & Storage, they have never ever let me down.

Owen
Oct 24,2016

Long-distance move from Nova Scotia to Quebec

I'll provide a break down of how I cam to this score. Allow's state we begin with 3 celebrities, as an ordinary rating. They obtain minus -1 Star for Uncommunicative as well as terse emails, -1 Star for supplying my delivery 3 days later on than the assured period, -1 Star for shedding the supply sheets and also not having proper document of which points belonged to my shipment, -1 Star for supplying to me a product that belonged to someone else, -1 Star for destructive furnishings as well as boxes, as well as -1 Star Promising to fix claimed furniture, extending it out for months, and also then not following up. That actually leaves them with a last rating of negative 3 celebrities. Now, here is the much longer version: I hired them to for my relocation from Nova Scotia to Quebec. They picked my points up on time, and I did not here from them afterwards. As the moment framework for delivery came close to, a week or more later on, I sent them an email asking if they had an ETA, the feedback to which was a single line of text mentioning that it would be not showing up in the original frame due to unforeseen conditions. When my things at some point arrived, I was provided a stock sheet by the moving companies which was clearly a sloppy leisure of the initial-- it did not have all of my products noted on it, much of them without descriptions or numbers. It even had an item on it that did not come from me. There was damage done to a few of my things. My spinning wheel remained in pieces, and also the damages it got was clearly done after it had for some factor been eliminated from the shipping coverings that they initially put it in. A plastic Tote was disintegrated in one of it's edges, as well as a cardboard box had a large hole in it-- when I unloaded package, I found a rock in all-time low of it (the very same size as the hole). I contacted the owner of business, Jeff Smith, in relation to the damage and also he can not speak to me without yelling as well as chatting over me. He stepped away from the phone at one factor to yell abusively at somebody else in his office as well. After being on the phone with him for an hour, he accepted have my spinning wheel repaired, telling me that he might choose it up from me quickly and ship it to the person that knew just how to repair it. A week later, he informed me that he would certainly select it up at the end of the month (2 1/2 weeks away) when completion of the month was approaching, I sent him an e-mail asking him for an ETA as well as he did not react. Three more weeks later on, I obtain a call unexpectedly-- more than a month because I last learnt through anyone at this firm - at 9:00 PM on a weekday, from a vehicle vehicle driver informing me that he 'd go to my place within an hour to choose up the rotating wheel. At this moment I had no count on or perseverance for these people left, so I told them that had not been going to function. I sent out one more e-mail to Jeff suggesting that he give me the cash that he was mosting likely to pay the timber employee to repair the wheel, to ensure that I can locate somebody nearby me to do the repairs, and he has actually not reacted. A week later, he told me that he would certainly pick it up at the end of the month (2 1/2 weeks away) when the end of the month was approaching, I sent him an e-mail asking him for an ETA as well as he did not react. 3 more weeks later on, I get a phone call out of the blue-- more than a month since I last listened to from anybody at this business - at 9:00 PM on a weekday, from a vehicle chauffeur informing me that he 'd be at my location within an hour to choose up the rotating wheel. I sent an additional e-mail to Jeff suggesting that he provide me the cash that he was going to pay the wood worker to repair the wheel, so that I can discover a person nearby me to do the repair work, and he has not reacted.

Cliff Zeng
Dec 01,2015

Long-distance move from Prince Edward Island to Ontario

Moving from PEI to Ontario at end of Aug . Original quote was $1100, yet final quote is much greater than original costs simply half a hr before delivery as well as usage captive technique to compel the repayment. After unloading, I gauged all stuff, which is 200 Cubic feet just compared to 300 Cubic feet billed. $300 over charged. Coffee table legs damaged. Obtain a repair professional as well as paid $45, the result is unrepairable. Total damages over $400. Other minor problems like missing nuts as well as screws, attempt to fix by myself. Not recommended for future business.

Elizabeth Whitlam
May 22,2016

Long-distance move from Ontario to Nova Scotia

They revealed respect for me and the contents of my house. Within one week my things were delivered and also placed in my home in Nova Scotia, downstairs as well as upstairs as well as some products were placed on my deck as per my instructions. Mike and Matthew revealed respect for my residence and my items.

Murphy
Feb 15,2015

Long-distance move from Ontario to Prince Edward Island

We select this moving business based on cost, wishing to support local business, and also their insurance claim that they were insured. We additionally paid them to pack our possessions along with the move. The movers were charming, nonetheless every item relocated with a surface area was harmed. Also my $2000 coffee equipment was harmed as water was not eliminated prior to they packed it and also the sub-zero temperatures broke all the pipes. They have yet to submit an invoice for solutions provided (after 4 requests), and efforts made to make an insurance policy claim by means of the proprietor have led to upset, harmful emails. Sadly, we are now in the procedure of seeking lawful advice and also submitting a problem with the Better Business Bureau. We would certainly NOT advise this company to anybody who appreciates their valuables.

Jack Harris
Oct 19,2019

Local move within Fredericton, NB

Paid by the hour, so purposely take as much time as feasible to enhance the bill. Did not respond to calls or email. Amateur team (polite, yet not specialists).

D Wilkie
Aug 29,2016

Long-distance move from Ontario to Prince Edward Island

We paid the needed down payment, they showed up 3 days late. They showed up late the day they did reveal up. When they showed up at our brand-new home four days late they would not deliver until the last quantity was paid, after that they revealed up four hours later on.

Marc Lamoureux
Sep 03,2013

Long-distance move from Prince Edward Island to New Brunswick

After years of obtaining charred by moving companies I located Totten to be truthful and also dependable. I verified by quote ($ 790 for a one bedroom) and also moving date (Pickup on Thursday and supplied on Saturday) with John several times and also still anticipated to have my possesions high jacked as well as needs of added payments made. The opposite occured. The moving companies we're respectful as well as efficient and the quote was bang on. Absolutely nothing damaged or damaged. Based upon cost, distribution times and also comunication with John I feel comfortable giving them a score of Excellent and also would not be reluctant to you utilize them once again .

Lisa Naphtali
Nov 03,2016

Long-distance move from Nova Scotia to Ontario

Damaged furnishings was supplied and also no liability for the damage what so ever before. Was told it was our fault for not loading it correctly and also the damages occurred since it was pushed timber not strong timber. Was called an "bonehead" by Jeff Smith the proprietor, for just expecting to get the furnishings without damages.

Cheryl Mackay
Feb 08,2021

Long-distance move from Brampton, ON to Bridgewater, NS

Hired this firm as well as their associate company clever moving companies for my mommies move from Brampton Ontario to Bridgewater Nova Scotia this January 2021 Very happy with the service. experienced as well as courteous staff created a stress totally free moving experience. I very recommend Jeff (the sales person) and also there excellent staff.


Company Info





Licenses & Certificates for Totten's Moving & Storage



Moving companies are required to register with the FMSCA (Federal Motor Carrier Safety Administration) before they can perform interstate moves. You may click on Totten's Moving & Storage license numbers if you would like to view their record information.



ICC MC number: Not Updated
(Interstate Commerce Commission Motor Carrier number)



US D.O.T: Not Updated
(US Department of Transportation number)



Local State License: not provided




What is Totten's Moving & Storage cost for Out of State moves?

Based on reviews from our reviews database and information provided by our partners and reliable sources of people moving interstate, the estimated average costs, moving from International Van line Hub state or states nearby, are as follows.



Take into consideration that this pricing based on average size move.
It only means that Totten's Moving & Storage is Lower by an approximate of -0 % when it comes to long-distance moving average costs.


Take note that the prices provided based on data such as reviews and other sources. The estimated amount that you receive from the company is lower. Several factors, like shipment size, the distance between locations, and other services like Packing and assembly, will contribute to the price of the move.



Average service costs information



The average prices generated are based on our reviews of Totten's Moving & Storage. The rates will vary or change once you contact the company; usually, you will get a lower price in the estimate and go higher on the move itself.

There are factors like home size, the distance between locations, and other services like Packing and assembly.

The approximate moving costs are generated based on reviews on our database and data collected from other reliable sources and partners.
We based the calculations on five different prices based on five destinations or regions with five different prices. Also, the rates are determined by the moving company based on distance and season demand.

Our information based on the company's moves for a medium-sized house or a family apartment.
If you have a bigger house, move the price is going to be higher. And if you have a smaller house move, the price is going to be lower unless you have a higher amount of Packing.

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