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Sunrise Van Lines
Sunrise Van Lines  - FL -Lutz - Reviews
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Sunrise Van Lines

2.8 (16 Reviews)
14902 North 12th St, Lutz, FL 33549, USA
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Review Summary

16 reviews
( Reviews) for Sunrise Van Lines

Meghan Stafford
Oct 26,2019

Interstate move from Fort Lauderdale, FL to Worcester, MA

Honestly if I can offer this company 0 stars I would. I have moved across nation numerous times as well as have made use of a number of moving companies. I got a remarkable quote from dawn van lines that did not appear genuine. That should have been my initial hunch that something was wrong. They gave me a price cut for remaining in the medical area (I make sure that is what they tell everyone). I organized a date for the moving companies to grab. I did not speak with them till the am of the determined day and also claimed they would exist in 20 minutes. The manager Chris that I scheduled with had claimed that they would certainly call me the day before to give me a 2 hour timeslot. The moving companies was available in looked at whatever and also stated that the manager didn't understand what he was discussing which I would be charged an additional $1000. Truthfully I type of anticipated something such as this based on the initial price, so after speaking to Chris on the phone, I concurred that I would pay an additional 500 because of the enhanced quantity of things over my quote. Chris had actually told me that it would certainly be in between 2-7 business days until my things would certainly show up. After the 10th service day of not seeing my products as well as calling the send off workplace without any reply I began to get nervous. I called every day for a week with no phone call back or reply. Lastly on the 15th company day someone contacted us to tell me that they would certainly be handing over my shipment in 2 hours. No means might I take off time. The chauffeur claimed there was nothing else way and they would exist in 2 hrs, if I did not comply I would certainly be billed. They said the most current they can drop it off would certainly be the next day at 8am. I would certainly not be charged however I needed to remove a day from help the moving companies to drop off my items. I fulfilled the moving companies. Box after box that were brought right into the storage space device were ruined. I was close to myself. Each box had dents, each box was damp and had oil discolorations, opened boxes, crushed boxes, boxes without bases. Why were my items damp? It had not been raining on the pick up or the drop off date. I don't know the chauffeur claimed, he had no solutions for me on what to do. I had actually carefully covered my all white sofas with cling wrap bought from residence depot for a king's ransom. The stick wrap was no where to be seen, the feet off the sofas were missing out on, the brackets that hold the feet on the sofas were missing out on. The moving companies had no solutions for where they could be, and I had actually not removed them before covering them limited. Several of the feet off the metal bedframe were missing, the box spring was fractured in fifty percent as well as had been ripped to shreds. They in fact tried to creep behind my back and also area a bookcase in the edge of the storage system that had actually been literally burglarized 4 various pieces, timber fractured in fifty percent. They dropped my coffee table and two other tables off without the tops even on them, redeemed rustic timber gone. They brought me a box with the tops in 1000 pieces as well as just looked at me. My mahogany bed set that was my first genuine adult acquisition that I invested thousands on was water discolored, nicked and damaged regardless of being wrapped meticulously with blankets, bubble wrap and towels. Text publications from collection were bursting out of all-time lows of boxes just dripping damp, oil spots splashed throughout my properties like they were nothing.The adhering to day attempted to call and tell me that I didn't pay them! I called daily for a month before someone offered me the claim info. I called on a daily basis for a month after that to get them to send me the "bill of lading" that I required to fill in the cases info. I have called each and every single week for the last 4 months to adhere to up without even a telephone call back. I am ashamed as well as horrified. My disgust does not come a lot from the cash I lost from this firm moving my things, the hoursI have invested calling, and also transforming my schedule to fulfill their needs, the irreplaceable things that were lost in this move without factor to consider; no the disgust originates from lack of respect. The disrespect they have for me as a customer was DISGUSTING.

David Wolf
Oct 03,2019

Interstate move from Florida to Louisville, KY

This business is a COMPLETE RIP-OFF! They are great, best up till you authorize the agreement. The INCREASED the estimate they offered me just AFTER filling their associate my belongings. I was entirely caught and had to pay them because I was moving that mid-day. DO NOT BE FOOLED ... I am submitting a protest with the BBB.

Joshua Goss
Oct 02,2019

Interstate move from Florida to New York

This company was superb throughout. The quote was easy to generate and also extremely affordable to others. They were very useful on the phone planning the relocation and responded to all concerns we had ahead of time. The men on the day worked extremely hard, were respectful and courteous. They waited until we got the tricks to our brand-new area and after that helped with unloading every one of packages. Absolutely nothing was harmed or shed throughout the relocation. Extremely suggested!

Michael Bundy
Sep 26,2019

Interstate move from Florida to Aurora, CO

Arranged to pick-up in hudson Florida on the 25th or 26th of September going to aurora Colorado never ever obtained a scheduling call. I call them as well as they offered me the motorists telephone number called him and he told me pickup in hudson on September 26th in the mid-day between 2 and 5. Never revealed up never ever called, called business was put in touch with Ron the dispatcher and also he said the vehicle was delayed as well as would certainly call me in half an hour. He never called. It is recognize 9:48 absence no telephone call. I recognize unexpected occasions take place however there is no reason for no communication. I have no faith in this business and will certainly not trust them. I am a real estate professional as well as will certainly obtain words out to keep away from this business. I ought to have taken note of the numerous negative evaluations

Anne Skinner
Sep 11,2019

Interstate move from Florida to Arkansas

Daybreak Van Lines of Lutz and St Pete FL, sales individual, Chris1, lied concerning the cost, regarding having a truck leaving immediately for our location in Arkansas, and also concerning shipment within 7 days of pick-up. Beginning 16 business days after pick-up, enduring of a bag in our Arkansas home, we started calling Dispatch. Ron promised to locate our valuables and call us back. He never did recall. Next we called Jack, who claimed he writes the checks, and stated our things was still in Florida, and also he really did not know when we would certainly receive the lots, yet would certainly call us back. He stated they had 28 business days to deliver. We claimed Chris assured distribution in a week. Jack, along with Andrew, the manager who loaded our things in Florida, and also billed us $850 even more for wrapping two Televisions, a mirror, as well as a tv console, said Chris exists as well as should certainly be discharged. (Yet certainly, he hasn't been, and will not be) Andrew stated, "whenever I see chris' name on a sale, I understand there will certainly be difficulty." We told Jack on our contract is composed "21" company days for shipment. Jack said, "oh, you need to have an old agreement. Currently it's 28." It has actually currently been 22 service days, so the written contract has actually been breached. Below are several of the reasons: Jack, "had to relocate my possessions north bc of the cyclone" (meanwhile our possessions remained behind in FL to be possibly damaged by Typhoon Dorian !!!!). Sy sic Cy, the driver, whom Ron in send off gotten out of to, provided these justifications 1) vehicle damaged down in Kentucky. 2) 3 days later, "had a case with a deer. Soon as the truck is running I will offer you a phone call as now I'm obtaining points done." I texted Cy back: send me an image of the damage. I got NO such photo, nor any kind of reaction from Cy. In in between these two reasons, Cy butt-dialed me two times. I jotted down the discussion in between Cy and also a male as a delivery was being made. The guy, "hi, this leg is broken" Cy: "oh, it resembled that when I chose it up." Great, a lot more denial of obligation. Never ever did Cy comply with up his 2 accidents with a contact us to us pertaining to a shipment day. On the 22 service day, I called Ron in send off. He was incredulous that Cy had hit a deer. He said "No that really did not take place. give me a hr as well as I'll call you back." It is well over a hr, and no call from Ron. I will be complying with up this issue with the Florida Attorney General's workplace Senior citizen Protection Group in addition to the Customer Defense Division. We have conformed a loads times as well as NEVER have we been lied to, or had a moving contract been breached. Sunrise Van Lines, Alpine and also any kind of other branch of this organisation need to have their licenses USDOT 1902673 as well as MC683463 revoked.

Jacob Stern
Aug 11,2019

Interstate move from Fort Lauderdale, FL to New York, NY

A promotion needed I move to NYC immediately. I acquired Dawn Van Lines to do my relocation. The crew began time, clean and uniformed. They functioned arranged as well as effectively. There were some things in my haste I failed to remember to state in my stock, so the initial quote went up as well as was discussed to me by the crew chief. All the furnishings was pad wrapped and packed on the truck in an issue of hours. The delivery came off without a hitch, furnishings positioned where I asked while an additional crew member constructed the beds. I hope not to have to relocate again, but needs to the requirement emerge I will surely call Sunrise Van Lines once again.

Gilda Montoya
Aug 09,2019

Interstate move from Miami, FL to Alabama

I called sunrise van lines for a quote as well as was lucky sufficient to be aided by chris he was so friendly and also professional and had me giggling the entire time. This is what great customer care is everything about. He gave me a great cost and also i reserved it right away. Currently heres the twist, when the movers arrived on action day my rate actually decreased! I was incredible since normally moving companies charge even more not less! 5 celebrities throughout the day and also will certainly def utilize them once again

Amanda Wilson
Jul 03,2019

Local move from Fort Lauderdale, FL to Orlando, FL

We had a fantastic experience throughout with Sunup Van Lines. They were very expert and also accommodating with all of my demands. I would very suggest them as well as plan to use them again for our following action.

Travis Peterson
Apr 16,2019

Local move within Minnesota

DO NOT USAGE THIS FIRM EVER BEFORE! They have the worst customer support - do not return phone calls or e-mails. Do not address their phones. Chris, the sales representative, offered me a quote, a contract as well as timeframe for a partial move. Other employees in the business called him a large, fat phony! Then they proceeded to hold my shipment as well as rather of providing in 4-7 days priced estimate by Chris, or the 21 days they ensured, they took 36 days! This was for my 82 and also 84 years of age parents who relocated into memory care across the nation. No personal photos or art on their wall surfaces to make the change smooth for them. Really difficult and lots of unneeded anxiousness for my elderly parents. The staff misdirect me throughout the process and also were extremely discourteous. DO NOT USAGE THIS FIRM. i would provide No stars, however the system will not allow me.

Philip Mb
Mar 19,2019

Interstate move from Miami Beach, FL to Boulder, CO

Recap Poor service acumen Applying fraud tricks Zero client service Impossible to intend with Unresponsive Ron (one of the owners) does not recognize why consumers need to know where their products are. Frequently I was pressed to a voice mail for an individual that isn't operating at the company. Chris the sales individual even obstructed my phone number. We needed to call from a different number, working as a new consumer in order to reach somebody. I offered two weeks to supply the goods. It took them 3 weeks total. Only two days before I obtained the information when the products are delivered, but from the driver himself No person at the firm contacted me or followed-up. Sunup does not seem to care Never have we got any type of email action to anyone in the business after the products have actually been picked-up till we threatened with lawsuit Overcharging BE CAREFUL ABOUT THEIR LABELING METHODS. Jack (Ron's partner) skipped tags in his own system. I only discovered it when unpacking that his numbers weren't in turn. They overcharged me for a number of boxes that didn't exist. I sent an image of a long thing to Chris, the sales person to have it included in the initial offer. They day of the action they charged an additional 200 USD saying they require to acquire added room in the vehicle, although it can lay on top of all things. The vehicle chauffeur performing told me he never ever saw a solitary cent. If a firm requires a scams their customers to make profit, they need to not be in business Overselling We were offered on ideal presence knowing where the items go to perpetuity. We never got a reaction where they kept our items. Chris assured to provide us with the motorist's cell no. when the goods obtain grabbed. We needed to endanger Dawn with lawful activity just to receive the number over the phone and once again being screamed at by Ron. Check out the other evaluations thoroughly! They do not seem to be actual!

Company Info

Sunrise Van Lines Start doing business after 10-29-2009, located in 14902 North 12th St, Lutz, FL 33549, USA,Lutz,,FL , U.S.A View On Map, but moving companies covered larger areas includes states nearby.

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Licenses & Certificates for Sunrise Van Lines

Moving companies are required to register with the FMSCA (Federal Motor Carrier Safety Administration) before they can perform interstate moves. You may click on Sunrise Van Lines license numbers if you would like to view their record information.

ICC MC number: MC-683463
(Interstate Commerce Commission Motor Carrier number)

US D.O.T: 1902673
(US Department of Transportation number)

Local State License: not provided

What is Sunrise Van Lines cost for Out of State moves?

Based on reviews from our reviews database and information provided by our partners and reliable sources of people moving interstate, the estimated average costs, moving from International Van line Hub state or states nearby, are as follows.

Average Service Price

Moving to the West would be around $5,534.75. Moving to the North West would be around $5,703.75. Moving to the North Med West would be around $4,267.25. Moving to the South Med West would be around $4,351.75. Moving to the Far Med West would be around 4,225.00 Moving to the Far North Med West would be around 6,422.00 Moving to the Middle North West would be around 5,957.25 Moving to the Far North East would be around 5,196.75

Take into consideration that this pricing based on average size move.
It only means that Sunrise Van Lines is Lower by an approximate of 9.28 % when it comes to long-distance moving average costs.

Take note that the prices provided based on data such as reviews and other sources. The estimated amount that you receive from the company is lower. Several factors, like shipment size, the distance between locations, and other services like Packing and assembly, will contribute to the price of the move.

Average service costs information

The average prices generated are based on our reviews of Sunrise Van Lines . The rates will vary or change once you contact the company; usually, you will get a lower price in the estimate and go higher on the move itself.

There are factors like home size, the distance between locations, and other services like Packing and assembly.

The approximate moving costs are generated based on reviews on our database and data collected from other reliable sources and partners.
We based the calculations on five different prices based on five destinations or regions with five different prices. Also, the rates are determined by the moving company based on distance and season demand.

Our information based on the company's moves for a medium-sized house or a family apartment.
If you have a bigger house, move the price is going to be higher. And if you have a smaller house move, the price is going to be lower unless you have a higher amount of Packing.

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