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Royal Relocation
Royal Relocation - CA -Tarzana - Reviews
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Royal Relocation

2.1 (16 Reviews)
18375 Ventura Blvd, Unit 249, Tarzana, CA 91356, USA
Toll Free: (888) 336-2227
www.royalrelocationco.com
info@royalrelocationco.com
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2.1
16 reviews
( Reviews) for Royal Relocation

Daniel Berlin
Sep 29,2019

Local move within Florida

I made 100% accurate stock as well as even got rid of huge products, am permanently disabled as well as on limited set earnings. They turned up, charged me dual and also made me leave sofa as well as other vital family members treasures. The dispatch or proprietor (Lisa) solid armed guys as well as screamed at me. I still do not understand when I will obtain my things & they currently intend to bill me an extra 350$ to hand over, also though that remained in binding agreement. I now will certainly not be able to pay for standard things for the next two months! Pity on them, do they have no standard decency. Greed? Absence of compassion? Can not they make a living doing points the best method? With integrity? This scam effects a person that is disabled in an enormous method ... nightmare

Ranya Riad
Mar 06,2019

This moving company completely ripped me off - they are liars and scammers, they lied about pricing, inventory lists, packing materials, i mean literally everything you can lie about they did. They also broke most of my furniture. They will not be in business for long, too many people have been scammed by them. Please see Abigail's note below and contact her. Every single review above 1 star is written by the company.

Gilda Ram
Mar 04,2019

They donít even deserve a one star review, they cut open my boxes and storage bins and stole my $850 Series 3 Apple iWatch, my $400 Michael Kors bag, 20 $2 dollar bills I was saving for my grandson and still 3 storage bins are missing. DO NOT USE them, I have contacted the Dept of Trasportation, the Attorney General California and FMCSA. Warn your friends and family to not use them or they will be sorry. I called them and Katja if thatís her real name, was rude and abusive and said ďif you call here again Iím calling the cops and they are going to make you take a lie detector ď . Figure that they gonna make me take a lie detector test, I donít think so. They broke my TV credenza legs off my husband is a musician and his guitar amplifier is missing. They did not arrive on the day they were suppose to come and refused to take items that was on our original list to be shipped, all of our storage bins and boxes were strategically cut so that we would not at first sight see that they were opened. In one of the strategically cut storage chest they opened another box that had a watch in it but I guess they didnít like it so they dumped it out, didnít even put it back in the original packaging so that was a dead giveaway they had went through my things. I numbered all my bins and boxes, I am still missing some

Jasmin
Jan 29,2019

If you want to save yourself thousands of dollars and 5 years worth of stress, DO NOT book with this company. My mom used this company for her move across the country, and it was a nightmare (which is an understatement). Aside from the actual experience, their customer service is HORRENDOUS. They have this witch of a lady, her name is Irena, and she is literally the devil. One day my mom called to figure out when our shipment was going to arrive, and she started yelling at her and then hung up. It was like my mom was talking to a 5 year old who just threw a temper tantrum. It was impressive service. Aside from that though, the move itself was awful. First, they estimated our cost at around $2,000. Then the day before the move, they called for an updated list of inventory. After that conversation they increased our estimate to $4,000. Fine. We were pissed off because that is a big jump and my inventory didn't change. After that call, I actually got rid of some of my stuff to make sure the price wouldn't be that high. Day of the move, the movers arrive and park RIGHT IN FRONT of my house--in the driveway basically. They come in and start wrapping up my couch and my tv and taking packed boxes. About an hour into all of this action, the mover comes to us and says that based on how much space our stuff takes up, the price is actually over $7,000. WHAT THE F***. At that point, some of our stuff was packed, our flights were booked, and we literally had no other option. At that point we thought, well at least the worst is over right? NOPE. When the movers arrive at our new home, they get there at 10PM--I'm sorry but that in itself is unacceptable. We had paid for an entire move, so they were required to move everything into the home and reassemble all of our furniture. Only two movers were present, and at that hour, there was NO WAY they were going to get everything unpacked at a decent hour. I called some of my friends and we all helped unpack the truck. So, we paid for them to do it, instead we ended up doing it ourself anyway. All of a sudden it's 2AM and the movers come to us and say "we can't reassemble anything, it is too hard and we do not have the right tools." UM WHAT? It's 2 in the freaking morning and they leave us with a house full of parts. Oh, and the parts were all broken. We moved 3 beds and they broke all 3 of them. We moved pieces of glass, mirrors, and tables. They broke those too. The movers left. Over the next few weeks, we went back and forth with Royal Relocation (and unfortunately Irena -.- ) on whether or not they owe us money for the broken furniture. We also contacted the Attorney General in both CA and MN, and they sent them letters requiring action. Royal Relocation never even answered. This is a joke of a company. We are in the process of trying to get a lawsuit going and getting our money back. They will get what is coming to them.

Abigail Myers
Jan 28,2019

Please email me directly through Yelp(Abi A is my name on there https://www.yelp.com/biz/royal-relocation-tarzana?hrid=AvOepcslGsCb7O1xAeh1jA)- my father is a federal attorney he wants EVERYONE who was hurt, lied to, and cheated/scammed out of money to PLEASE contact me so we can build a case and get this business shut down for their fraudulent behavior. Also, go to https://www.fmcsa.dot.gov/protect-your-move/file-a-complaint and FILE A COMPLAINT DIRECTLY with the Federal Motor Carrier Safety Administration. THE MORE PEOPLE FILE A COMPLAINT, THE FASTER THEY WILL HAVE INVESTIGATORS LOOKING INTO THIS MATTER ! You can call the Federal Motor Carrier Safety Administration directly at 888-368-7238 (select option 9) if you have any questions or need help filing out the complaint (though it can be done entirely online). My father is also making himself available via phone if you have further legal questions, just reach out to me for his info. LET'S GET SOME JUSTICE FOR THESE SCAM ARTISTS!!!!

Vickie Jackson
Oct 20,2017

If I could give them negative stars they'd rate -20. They were rude, damaged many items, destroyed some, and charged more than originally quoted. They took almost a MONTH to go from LA to Kalamazoo, MI. Some items are missing. They subcontracted to a company, UZB out of Brooklyn, NY, that I can't even find online. When they finally arrived in MI, I was called by the dispatcher (an evil woman even by her voice) and given 5 mins. to pay DOUBLE the contract amount of $1236 or they'd dump it all. I said I'd call 911 and you should've seen those guys race out of there! These people are crooks, degenerates (left empty booze can in a wooden chest and another can in my raincoat pocket--what were they doing wearing it?), liars, thieves. Have nothing to do with them.Photo below, 1 of the boxes they opened, resealed (different tape than I'd used) then opened again! They sorted through all of them!

Sarah
May 25,2014

I used Royal Relocation last summer to move across the country. After giving them an inventory of my items on the phone, they quoted me a cheap price and I hired them. When they arrived for the move (hours late) the mover glanced at my items and quoted me a price that was $1200 more than the quote I got over the phone. He quoted me this price before taking an inventory and once the inventory was taken it turned out that I had only a few small items that weren't on the original inventory. There is no way those items cost $1200 extra to move. Anyway, when I objected to the price, the mover told me straight up that I would not be able to find another mover on such short notice and I could take it or leave it. I felt trapped. I took it. When I brought it up with the customer service rep she was EXTREMELY rude. The delivery was made late, with broken items, but that wasn't the worst part. The worst part was being OBVIOUSLY and unapologetically scammed. When I filed a complaint with the BBB, the company tried to claim I had filed it about the wrong company. When I persisted, they admitted that I was a customer of theirs but claimed it is fine to charge someone a surprise $1200 at the last minute just because you can. It may be legal but if you want to avoid it, please avoid this company.

Samantha
May 04,2014

I don't usually take the time to review companies but after my experience with Royal Relocation, I needed to express my gratitude. This was mine and my families first move together and we didn't know where to start. Once we found Royal Relocation they helped us through the whole process. Without them I'm not sure what I would have done. They were very kind in helping me find a great company to help me have a smooth moving experience. It wasn't over priced and the service was great.†I would recommend these guys to anyone in a heartbeat. If I ever decide to move again in the future I will most definitely be calling Royal Relocation first.

Brian W.
Mar 18,2014

I just wanted to tell you how impressed I was with your crew last Friday. They helped me with a very hard move (3rd floor, narrow stairs, no elevator) and they both stayed cheerful, helpful and worked really hard with no complaint and great attitudes. I was very impressed and appreciative.†This company have a great crew and I will recommend their service to all my friends.

Josh Ritten
Mar 14,2014

I would like to thank to Royal and their team for the wonderful move that they did for me.Besides a couple of dishes broken, everything else arrived in one piece, without a scratch.I also want to apologize for being so impatient and †probably driving them crazy.After all the horror stories that i read on line, I was really nervous for my relocation but it turned to be not that a big deal.I guess its is all about luck to get the right company and then everything will be ok.Thank you again Diana, and all the rest for being so patient and taking care of my belongings.I hope never to move again but if I will I will definitely use you guys.


Company Info



Royal Relocation located in 18375 Ventura Blvd, Unit 249, Tarzana, CA 91356, USA,Tarzana,,CA , U.S.A View On Map, but moving companies covered larger areas includes states nearby.

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Licenses & Certificates for Royal Relocation



Moving companies are required to register with the FMSCA (Federal Motor Carrier Safety Administration) before they can perform interstate moves. You may click on Royal Relocation license numbers if you would like to view their record information.



ICC MC number: Not Updated
(Interstate Commerce Commission Motor Carrier number)



US D.O.T: Not Updated
(US Department of Transportation number)



Local State License: not provided




What is Royal Relocation cost for Out of State moves?

Based on reviews from our reviews database and information provided by our partners and reliable sources of people moving interstate, the estimated average costs, moving from International Van line Hub state or states nearby, are as follows.



Average Service Price

Moving to the South East would be around $5,788.25. Moving to the North West would be around $3,929.25. Moving to the North Med West would be around $5,154.50. Moving to the South Med West would be around $4,056.00. Moving to the Far Med West would be around 4,985.50 Moving to the Far North Med West would be around 3,591.25 Moving to the Middle North West would be around 4,520.75 Moving to the Far North East would be around 5,661.50

Take into consideration that this pricing based on average size move.
It only means that Royal Relocation is Lower by an approximate of 8.2 % when it comes to long-distance moving average costs.


Take note that the prices provided based on data such as reviews and other sources. The estimated amount that you receive from the company is lower. Several factors, like shipment size, the distance between locations, and other services like Packing and assembly, will contribute to the price of the move.



Average service costs information



The average prices generated are based on our reviews of Royal Relocation. The rates will vary or change once you contact the company; usually, you will get a lower price in the estimate and go higher on the move itself.

There are factors like home size, the distance between locations, and other services like Packing and assembly.

The approximate moving costs are generated based on reviews on our database and data collected from other reliable sources and partners.
We based the calculations on five different prices based on five destinations or regions with five different prices. Also, the rates are determined by the moving company based on distance and season demand.

Our information based on the company's moves for a medium-sized house or a family apartment.
If you have a bigger house, move the price is going to be higher. And if you have a smaller house move, the price is going to be lower unless you have a higher amount of Packing.

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