Quality Express Van Lines -  - - Reviews
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Quality Express Van Lines

4.0 (149 Reviews)

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Review Summary

149 reviews

Stephen Rollick
Sep 23,2020

Long-distance move from Chicago, IL to Nashville, TN

To begin with, these people do not relocate anything. They over-promise things they can not (and also won't) deliver, after that subcontract bent on Boost Express Van Lines (stay clear of whatsoever prices). Subcontracting provides a very easy out when their clients/victims call them to ask why their 2-3 day move has now taken over a month. Chris Kane as well as James Oswald promised us a fast action from Chicago to Nashville, for about $4k. That was the last we listened to from them. They offered our task to Boost Express Van Lines, that turned up 2 days late, and upon their arrival, exclaimed "Piano? No one told us regarding a piano." Immediately boosted out billing from $4k up to $9.5 k. We called Chris and also James at Quality Express to reveal our discouragement, they neglected our voicemails, e-mails, and telephone calls. Boost Express changed our next day shipment to "21 organization day after your first avalaible shipment day and we don't ensure delivery precisely on the date you've suggested on your documentation"(sic). And when they say 21 service days, that really indicates 29+ schedule days where you rest in an empty residence questioning when you'll have the ability to being in a chair again or prepare a meal. What did Quality Express have to say concerning it all? I'll let you recognize when they unclog our numbers.

Cherlyne Pierre
Sep 23,2020

Long-distance move from Orlando, FL to Englewood, CO

This a horrible company as well as lairs! Please don't use them. They are FRAUDULENT CROOKS! I paid a down payment of $1426, three months before my relocation from FL to Colorado. I was assured that they would have my things relocated 4 days. They lied! Only to come and also locate out the day of the move, the real moving-company the moving companies they hired(Oh, they are brokers not movers, they existed concerning that as well) informed me that, I would not get my stuff until ten to fourteen days later on and also they double my settlement by one more $2000. Which I was not conscious of. The most effective component of this, I required to obtain where I was going on the 25th as I specifically told my agent over and also over again since I was beginning a brand-new task. So currently, after losing my job to Covid-19 as well as was lucky adequate to locate one more task these individuals are causing me to lose my new task. I loaded all my medicines(i'm diabetic person and also have hypertension) thinking I would be obtain them back in 4 days not 10-14 days later. The sales representative assured me that they might obtain my things to me in 4 days to begin my job. Now, my work computer and also all my medication is on a vehicle just resting there for 10-14 days rioting under the sunlight, while I need them. Nobody will assist or even pay attention to me, I'm so annoyed and also frightened about what I will do when I ran out of medication in a few days or if I will work! Nobody ought to be treated such as this!. I am so distressed, that I was ripped off by these people and also now concerning to shed my brand-new job due to their awful work values of lack of. Also my wellness is in danger due to the fact that of their lies and also greed for generating income off of existing to their consumers. Please do not ever before use them! They're thieves as well as phonies that take money from solitary moms and dads during a pandemic! They're simply dreadful people !! Don't get tricked like I did! I was guaranteed that they would have my stuff moved in 4 days. Only to locate as well as come out the day of the relocation, the actual moving-company the movers they employed(Oh, they are brokers not moving companies, they existed regarding that as well) told me that, I would not get my things up until ten to fourteen days later on and they double my payment by one more $2000. I loaded all my medications(i'm diabetic as well as have hypertension) reasoning I would certainly be get them back in 4 days not 10-14 days later on. The sales representative guaranteed me that they can get my things to me in 4 days to start my task.

Chris Panozzo
Sep 21,2020

Long-distance move from Lancaster, OH to Cape Girardeau, MO

This is the firm for you! They declared to be a 5 star relocating COMPANY on the phone, which would imply they have there own vehicles an such yet they are simply a broker, which means by contract once the moving company reveals up they will certainly neglect the reality you exist. They will certainly take 2040 cubic feet as well as say its only 1100 until they get your deposit, after that unexpectedly its approximately 1900 cubic feet with the phone inventory, which does not actually matter because the mover they hire will certainly just exaggerate it better, which by that time the deposit is no much longer refundable as well as you are stuck to what you have or shed the cash you paid. Prevent them, make use of a real relocating firm - you understand the ones - there vehicles are on the roads constantly. Your experience will be 100 times much better.

Sarah Redfield
Sep 21,2020

Long-distance move from Los Angeles, CA to Sisters, OR

I run a company that depends on evaluations so I don't take lightly leaving a 1-star testimonial. At this very minute I am seeing the driver unload our shipment from his 18-wheeler onto ANOTHER semi since he would not drive down a tough jam-packed gravel and also dirt road to unload the shipment in the agreed area. As well as of course he declined to load the shipment into the agreed area AFTER we transferred it so we had to employ a team to do it. I run a company that depends on evaluations so I don't take lightly leaving a 1-star evaluation. At this very moment I am viewing the chauffeur unload our delivery from his 18-wheeler onto ANOTHER semi due to the fact that he would not drive down a hard stuffed gravel and also dust road to dump the delivery in the agreed area. And also of program he declined to fill the shipment right into the agreed area AFTER we carried it so we had to employ a staff to do it.

Neil Robertson
Sep 20,2020

Long-distance move from Houston, TX to Steamboat Springs, CO

They cam back and stated the step was 570 Cubic feet. When the goods got here in Colorado there was only 1200 cubic feet in the vehicle. I wanted to inform them i was not going to take distribution but they told me that i would certainly have to pay dual for the distribution.

John Shaw
Sep 16,2020

Long-distance move from Sarasota, FL to Oswego, IL

Be cautious of this firm! They are burglars and also will take your down payment. They have no trucks as well as no drivers. They are an unethical broker. I gave them a deposit not knowing they were a broker. When the 3rd event moving company revealed up they would certainly not honor high quality Expresses price and also wanted. Dual the cash. When I sent them away quality share maintained my $1300 down payment. Actual moving companies take charge card and also offer refunds if things do not work out.

Susan Newell
Sep 14,2020

Long-distance move from Lynbrook, NY to Kissimmee, FL

This firm do not care about you, your action, & your possessions. Conserve on your own the headache I am writing this review to stop others from going with what I experienced with this BOGUS company Initially they misstated themselves as a moving business & they are in fact a moving broker. They took my deposit cash & never ever relocated my personal belongings. They were absolutely amateur & disrespectful. PLEASE Do Not Be Fooled by the first agent that was as wonderful as pie to get me to sign the agreement & take my deposit cash. I was moving from NY to FL I intend to leave NY before the winter & the 2nd wave of this coronavirus, specifically given that my task is functioning remotely and I no longer need to enter into Manhattan. I get in touch with Quality Express Van Lines from a Google search. Evidently i really did not do sufficient research study. DO NOT think great testimonials, they are all FAKE! If any individual else been Duped by these people and also understand ways to make cases against them please message and share. I am shocked in these CoVid19 times these unsympathetic Scammers are callous in their plans. They gave me a relocation date of Monday, 9/7/20 which is labor day. I got in touch with Friday 9/4/20 to validate and also was assured of my relocation and informed i would get a confirmation phone call 24hours in breakthrough. I was informed despite the holiday they are readily available. Btw, When i looked at the agreement they offered me a 2 day home window of 9/7/20 -9/ 8/20 which the the representative never ever discussed when we originally compose the agreement. Needless to say Nobody called 24hrs 9/8/20 I called to validate my action. I talked to rep "Binah" that nastily told me the action dates on contract are NOT binding. She was extremely unprofessional and also hung up the phone. I knew from her amateur tone that the telephone calls were not checked and also there was an absence of proper supervision and training. I called back as well as she responded to. I asked Binah if she hung up on me? she mentioned the phone disconnected. I requested to speak with a supervisor. A woman name "Lisa" came on the telephone call & mentioned she was a manager. Lisa was worst than Binah. I asked lisa why was the agreement no much longer obtainable on my e-mail? Why did it currently claim "congratulations on my 9/7/20 relocation" yet they NEVER moved me? I asked lisa for the company's corporate information and she declined. I requested the CEO, Owner, director information as well as she nastily made me recognize she was not offering me that details. She declared she was "sending off chauffeurs" & had no information concerning my move back then. (This was a lie, they have no chauffeurs) Instead of being honest so i might make various other setups. That evening an agent "George W." called from quality control. (He was worst) George informed me they had no moving companies coming. Whenever I asked to talk to a manager he told me he is the supervisor as well as there is no person else to talk to however him. He would chat over me and patronize me. He would cut me off by putting me on hold. He screamed at me, rudely condescending, spoken abuse, etc. He made it clear customer care did not matter given that they made their money when I signed the contract as well as i offered them my card info. I NEVER experienced anything like this. I can not also begin to information the dramatization of it all due to the fact that its to much to type. My property manager had a new occupant moving in on the 10th. I needed to discover a local moving company & pay out my pocket AGAIN to put my points in a regional storage in less than 24hours. Fifty percent my things i had to throw away. When I was mean to be in Florida, I am still below in NY in a resort a week later. It would certainly have been less worry & less costly to pack my things in a uhaul and also drive it down myself. I am established to submit every insurance claim & go to court to quit this scams co. from taking benefit of anybody else. I wouldn't desire this on my worst adversary. If the names they provided me are real, im not certain. I believe it is because you could tell they didnt offer a rats tail. They were unbothered regarding client evaluations and problems. These Scammers trick your deposit cash & abandon you. Caveat Emptor & Bewarned I will certainly attempt to upload an upgrade regarding this situation. Im still in the process of trying to relocate to Florida. I am so exhausted from this experience. I am certainly mosting likely to exercise my legal rights as a customer to prevent any person else to be made use of. We have to speak out on matters similar to this or it will certainly keep happening. They are banking on us the targets to leave burned by them. As George the top quality guarantee rep claimed he has my cash already. Something needs to be done If any individual else recognizes various other measures to report as well as this company please let it be understood. I have contacted BBB I additionally composed a testimonial with BBB I am getting in touch with DOT also Florida DBPR. Im even believing to take them to tiny cases court. They offered me an action day of Monday, 9/7/20 which is labor day. I called on Friday 9/4/20 to confirm and also was guaranteed of my action and also informed i would get a verification telephone call 24hours in breakthrough. 9/8/20 I called to confirm my action. I talked with representative "Binah" who nastily informed me the relocation days on contract are NOT binding. My landlord had a brand-new occupant relocating in on the 10th.

Alan Davis
Sep 11,2020

Long-distance move from Williamsport, PA to Bedford, TX

This firm grabbed my daughters house in Williamsport, PA on July 6 th 2020. It is now September 10, 2020 and no distribution. When they do they say it will be there in 2-3 weeks, they won't answer phone or. They have been saying this for the last 6 weeks. We will be contacting our attorneys for theft as well as fraudulence.

Jack Wilkins
Sep 11,2020

Long-distance move from Raccoon, KY to Earleville, MD

I extremely recommend Quality Express Van Lines for lots of reasons! They even presented my residence at the delivery end with the things. The only point I had to do was factor at where I wanted the products.

Naomi Treat
Sep 10,2020

Long-distance move from Trenton, NJ to Los Angeles, CA

For us these people have been perfecto. They did whatever as asked plus much more, without a bunch of extra changes. This is exactly how a mover needs to behave in my opinion. Having relocated a few times in my life already, i believe i have some experience on talk on the subject. I'll say that moving companies are terrific when they do what the agreement claims, and also thats what quality share was able to do.

Company Info

Quality Express Van Lines located in ,,, , U.S.A View On Map, but moving companies covered larger areas includes states nearby.

Licenses & Certificates for Quality Express Van Lines

Moving companies are required to register with the FMSCA (Federal Motor Carrier Safety Administration) before they can perform interstate moves. You may click on Quality Express Van Lines license numbers if you would like to view their record information.

ICC MC number: Not Updated
(Interstate Commerce Commission Motor Carrier number)

US D.O.T: Not Updated
(US Department of Transportation number)

Local State License: not provided

What is Quality Express Van Lines cost for Out of State moves?

Based on reviews from our reviews database and information provided by our partners and reliable sources of people moving interstate, the estimated average costs, moving from International Van line Hub state or states nearby, are as follows.

Quality Express Van Lines

Take into consideration that this pricing based on average size move.
It only means that Quality Express Van Lines is Lower by an approximate of -0 % when it comes to long-distance moving average costs.

Take note that the prices provided based on data such as reviews and other sources. The estimated amount that you receive from the company is lower. Several factors, like shipment size, the distance between locations, and other services like Packing and assembly, will contribute to the price of the move.

Average service costs information

The average prices generated are based on our reviews of Quality Express Van Lines. The rates will vary or change once you contact the company; usually, you will get a lower price in the estimate and go higher on the move itself.

There are factors like home size, the distance between locations, and other services like Packing and assembly.

The approximate moving costs are generated based on reviews on our database and data collected from other reliable sources and partners.
We based the calculations on five different prices based on five destinations or regions with five different prices. Also, the rates are determined by the moving company based on distance and season demand.

Our information based on the company's moves for a medium-sized house or a family apartment.
If you have a bigger house, move the price is going to be higher. And if you have a smaller house move, the price is going to be lower unless you have a higher amount of Packing.

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