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LB Moving Group
LB Moving Group - FL -Ormond Beach - Reviews
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LB Moving Group

3.7 (121 Reviews)
454 S Yonge St Suite E, Ormond Beach, FL 32174, USA
Toll Free: (844) 863-0004
LBmovinggroup.com
lbmovinggroup@gmail.com
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Review Summary

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3.7
121 reviews
( Reviews) for LB Moving Group

Jamie Essenburg
Feb 18,2019

Local move within Michigan

Please contact me as soon as possible. Please help

Jennifer Holmes
Mar 17,2019

Local move within Greer, SC

Describe the BBB for real testimonials regarding this company - they have an F rating and are not recognized with the Better Business Bureau. Refer refer to the 0/1 celebrity evaluates Beleive me all favorable testimonials for POUND Moving Group are false evaluations!.

Daniel Schaffer
Jun 28,2019

Local move within Florida

Mine I discovered out had an F score with the BBB as does Liberty Bell bow L/B moving team I Still Have not gotten my furnishings or any type of thing after one year. They promise in their contract door to door service. I pray that God forgives them as I have forgiven them. It was just stuff. I would certainly never ever use them again.

Chris Engledowl
Aug 28,2019

Local move within Missouri

BBB rating is an F. On 6/12/17 I got a quote of $4,164.16 for 1001 cubic feet of room from Dylan. The origin/destination fee was $1000 as well as I was told that I only pay for the room I use-- leading me to think all of the subcosts are based on cubic feet. On 6/28 I spoke with Chloe to include numerous things to the list. On 7/5 I emailed Chloe concerning just how the refund functions if we lowered the space to 1000 cubic feet. She reacted on 7/6, "my tip would certainly be to keep it as is due to the fact that reservation of room is the primary priority." When I asked her to clear up if that indicated that the action would be terminated, she responded, 3 days before the pick-up window (7/11) on a Saturday night, "If you desire to upgrade the inventory list, you rate to do so." This left me scared I would lose my pick-up day so I did not upgrade-- knowing I can not obtain a reaction back till at least Monday-- 1 day prior to the pick-up home window. On 7/12, pick-up day, I had actually removed over 500 cu feet from the supply checklist, supposedly lowering room to 1000 cu ft. Per previous conversations with Chloe, the cost should have been about $5k. After the truck was filled, movers declared it was 1375 cu ft. NO subcosts were adjusted besides the cu ft charge. I called Kaitlyn & was told that the various other charges are fixed-- they do not change with cubic feet on pick-up day (only if I had actually made adjustments in advance)! She declared I was naďve for not knowing just how the charges were calculated, in spite of the fact that I had only ever been informed that I only spend for the area I use and it had not been clarified ANYWHERE. I argued LBMG had actually blatantly ignored my space because according to them, I ought to have been back down to 1000 cu ft. She refused to admit that expenses weren't plainly discussed, which they made a blunder in calculating cu feet-- claiming the discrepancy was because some boxes were larger than quoted. ALL packages were in a storage space of much less than 600 cu ft-- less than the initially priced quote area for them. No matter whether some were larger (which I debate), I informed LBMG exactly how much room ALL of packages COMBINED would certainly occupy when I updated my stock checklist with Chloe. To stay clear of additional costs from the moving business (which had a D ranking with BBB), I needed to pay $6518 that day. Kaitlyn said she might "damage the policies" and also get me a discount of $400-- I was overcharged by at the very least $2500! I lastly received an e-mail from Kaitlyn on 7/26, 2 weeks later, with a non-disclosure declaration I needed to sign to receive the "price cut", specifying I would certainly not publish negative responses anywhere. The process rebooted since they underwent "restructuring" and I was passed off to Chloe. Chloe continued to make the exact same statements as Kaitlyn-- disregarding my disagreements. Chloe claimed Margaret didn't have a phone number and I had to make use of lbmovinggroup@gmail.com—which I utilized before with no reaction. The origin/destination charge was $1000 and I was told that I just pay for the room I make use of-- leading me to think all of the subcosts are based on cubic feet. On 7/5 I emailed Chloe regarding how the reimbursement functions if we minimized the area to 1000 cubic feet. On 7/12, pick-up day, I had eliminated over 500 cu ft from the stock checklist, supposedly reducing room to 1000 cu ft. Per previous conversations with Chloe, the price ought to have been around $5k. ALL the boxes were in a storage space of much less than 600 cu feet-- less than the initially quoted area for them. Regardless of whether some were larger (which I discussion), I told LBMG just how much room ALL of the boxes COMBINED would take up when I updated my stock checklist with Chloe.

Ed Johnson
Mar 11,2020

Long-distance move from Cleveland, OH to Brooklyn, NY

The operators of providers (One state to another as well as Direct Van Lines, both out of New York City) that have actually been utilized by LBMG were just recently arraigned in government court in NY. I am checking out whether there is greater than a plain surface company partnership between Drayton/LB and the Nadels (owners/operators of the providers under charge). Somebody likewise mentioned an insolvency filing of POUND. I can locate no sign that POUND has submitted bankruptcy. If POUND is making representation to prevent paying a claim, as well as you believe that the plan of the providers expands to Florida, you must contact the United States Attorney's workplace handling the prosecution of the carriers (Eastern District of NY, Case No. 1:19-cr-00943-ENV) in addition to the Florida as well as Colorado Attorneys' General workplaces.

Peggy
Dec 26,2018

Before you decide on Liberty Bell Moving Group, or LB Moving Group (whatever they've decided to call themselves today), or Hope Moving and Storage, or Legacy Van Lines or other believe-me-related Florida moving LLC, check out this website: https://www.bizapedia.com/people/margaret-drayton.html. Then once you see all the businesses managed by this individual, go to the BBB, MyMovingReviews.com, Yelp Reviews, etc. and check out the ratings (and believe me, read only the BBB summaries and one-star ratings) for each of these companies. I hired one (with a fairly good reputation when I started my research (since then (August 2018) it's ratings have gone to pot too), but I was unaware of the other companies at that time), and the minute I gave them my electronic signature on the initial agreement, all the promises, agreements, conversations, etc. went to ****. Don't be surprised if you sign an agreement with one company and one of these others bills you. And then you haven't even begun to deal with the rip-off mover the LLC hires (of which you have no say until it's too late; well, never). Save yourself $1000s and months of frustration filing complaints and writing negative reviews and run from everyone of these companies. You'll deal with the same people whether they're in Ormand Beach or Sarasota, Florida. And if you insist on hiring one of these companies, document every conversation via e-mail. What you're promised over the phone is about as far from the truth as it can possibly be. I would say more, but then the agreement I finally signed for a refund of part of my "broker fees" after three months of fighting might be void, except the agreement was with one of the LLCs, while Liberty Bell was doing part of the billing. Now, dealing with the actual mover with whom you had no say is a different "hell" altogether.

Jennifer Holmes
Sep 16,2018

0 star rating Do not use LB Moving Group, AKA Liberty Bell Moving Group, they are a moving broker and assign a moving company on your behalf, in our case STATE TO STATE MOVERS NY. They quoted $9190 for our move, final amount was $17 426.01. They offered a $2000 CR for the inconvenience, pain & suffering we received, on condition that we sign an agreement not to make any negative or disparaging statements against LB MOVING GROUP LLC, we opted NOT to accept the Credit as we feel that it is important that the public is made aware of their poor business practices. This company is NOT in the moving business, if they were they would have an insight into the fact that moving is very stressful, instead, they add to the stress by lying, being dishonest and over promising and under delivering. We finally received our furniture, lots of broken, damaged and missing pieces, and furniture that does not even belong to us! PLEASE DO NOT BELIEVE THESE POSITIVE REVIEWS. THIS COMPANY AND THEIR ASSOCIATIONS ARE IN THE BUSINESS OF SCAMMING. PLEASE REFER TO THEIR REVIEWS ON THE BETTER BUSINESS BUREAU WHICH THEY ARE NOT ACCREDITED TO AND HAVE A F RATING https://www.bbb.org/us/fl/ormond-beach/profile/moving-brokers/lb-moving-group-llc-0733-90407938/customer-reviews ALSO REFER TO THE REVIEWS FOR STATE TO STATE NY, THE MOVING COMPANY THAT LB MOVING GROUP HIRES ON YOUR BEHALF – THEY ALSO HAVE A F RATING ON THE BETTER BUSINESS BUREAU https://www.bbb.org/us/ny/fresh-meadows/profile/moving-companies/state-to-state-moving-ny-0121-173902

Lisa Coverdale
Oct 18,2018

One star is too much. Oh, they will promise you the world and tell you that they are cheaper because they are needing to fill a load coming through your area or because they just do things more efficiently. The worst experience moving EVER, and I have moved many times across the US. I interviewed them extensively before hiring them, and have documentation of lies told. They will attempt to hide behind their subs, saying “go sue them,” but they failed in every aspect, to uphold language in the binding contract that is directly attributable to them, and not their subs. liberty bell moving group (now, LB Moving Group) was caught in bald-faced lies, defrauded me (presenting falsified scale tickets then telling me that they would refund any overpayment), demanded unsubstantiated additional deposits under duress (day before loading), failed to follow thru on ANY of their contractual obligations. We suspect that names used....Bill Jones, Robert Jones, Alicia Jones and Kevin Jones....were aliases. I paid the deposit online based on a promise of 24/7 access and turn key service....yet did not get a call back or email reply to dozens of attempts for two weeks at which time they demanded more money based on “incorrect inventory”. I was quoted 3200, and in the end paid 6400....even though my load came in EIGHT pounds under the initial inventory that I provided to them!!!!! LB Moving Group agrees to certain terms and conditions, such as itemized inventories, excellent customer service, disassembly, provision of specialty packing materials etc AND that the customer will pay by freight OR volume. The movers didn’t even have a screwdriver for use in disassembly, or the big screen box that we paid for in advance. LB said they would refund that money....but didn’t. In our case, we contractually agreed to pay by freight (ie, pounds); yet, the scale tickets they forced me to pay at destination had been inflated (I routed the moving truck through our local co-op, and obtained certified scale tickets.) Their gig is that they have their sub weigh the truck before offloading other customers items before arriving, then present you with the inflated bill of lading. I refused to pay the inflated ticket, but LB instructed to truck to stay loaded, and to leave in ten minutes if I didn’t pay, with my household goods, to Chicago!!! I have spent hours, days, weeks on this...sued and WON in small claims, registered proceedings and lien certificates in Florida and Colorado and have affidavits from leading professionals in the freight industry (yes, there IS an organization that oversees industry ethics and they will assist). They continue the lies and diversion tactics. Any positive ratings are by decoy and completely false.

Jennifer M Holmes
Aug 21,2018

8/13/2018 Do not use LB Moving Group, AKA Liberty Bell Moving Group. They are the most unprofessional company we have ever worked with, our relocation from CA to SC has been a complete nightmare. We only found out on the day of our relocation that they are brokers & when things go wrong with the company that they have assigned to move you they take no responsibility. I should have done more research, I have subsequently found out that they have an F rating with the BBB and that they are not accredited with them either. In addition, they have received 64 complaints against them in the past 12months. This is not our first relocation, we have moved internationally & state to state so we are familiar with the process. They under quote, when I questioned why their pricing was lower than 5 other quotes I received, I was told that they utilize DOT software & that their quoting was more accurate, I have subsequently found out that all moving companies use the same software. I even gave Crystal Zaccagnini the weigh & CF from the other companies & she told me that we were receiving a 65.88% discount because they had an empty truck that they needed to fill from CA to SC. I then asked her to include an additional 1000lbs. Do not be fooled by their special discounts, they under quote to lure you in & then on the day you must find the extra cash, by then your furniture is loaded & you have no choice.To date we have not received a final invoice or a response to the multiple e-mails we have sent Sam Galluzzi with our questions. We were quoted 1 month of free storage and thereafter $500pm, we have now been told it's $1700 pm & our furniture is sitting in NY. On the day of the move 2 guys from State to State Moving NY who were unprepared for our move arrived late in 2 small budget trucks, we were told by Crystal our goods would be transported in a 18-wheeler. I phoned LB & spoke to Neal Jones, expressing our concerns he assured me not to worry. The packing & loading was supposed to take place 6/26 AND 6/27 & we were supposed to leave CA for SC at 7am on 06/28 to make the drive where my husband was starting his new job on 7/2. By 8:30pm on the night of 6/27 they were nowhere near finished, the driver said they had asked for help and that they would be back at 6am to finish off & we would still make our 1st nights hotel accommodation. Again, we called LB, spoke to Shannon & expressed concern, she assured us not to worry & she would call us back, she never did. The driver never arrived as promised, we were on the phone to Shannon for 4 1/2 hrs trying to track down the driver, more concerning was that they were unable to get hold of the moving comp. they had assigned! They finally arrived at 12:30pm (6hrs late) with 4 unexperienced HS students, when I asked Charles why they were late, & why did he not respond to our calls he became confrontational & told me he didn't care. We subsequently found out that he told his boss that he had been packing until 12:30am. They finally finished packing & loading at 9:43PM,we were then handed a piece of paper & told that we had to pay an additional $5738 This was in addition to the $3240.99 deposit & $2975 money order payment we had, the move was going to cost us more than double the quoted amount of $9190. At this point we were a day late, we had lost our hotel booking, & had nowhere to sleep. My husband landed up starting his job later and lost pay because of it. We have been trying to get our furniture delivered for 3 weeks to SC, from State to State NY. Every week we get told by Joe they can't confirm a delivery date because they are too busy, with other deliveries, so we wait, they don't put anything in writing, so it is hard to plan . We are paying for an apartment & a storage unit we can't use, my daughter starts school on 8/20. Sam Galluzzi at LB tells me today 8/13 that our furniture will be delivered on Thur or Fri, this week, when I ask if this is definite I am told "no promises, everything is strictly estimates" BEWARE, there is no such thing as a good deal, do not use this company!

Anne Woodard
Mar 10,2018

My friends talked good of them. I was curious of their capability and an opportunity finally came in to gauge them. My aunt was moving from her long time residence in Pennsylvania to a new apartment in Colorado. I volunteered to cater for the relocation services and went straight to contact the Liberty Bell Moving Group crew. My email was responded with urgency and clarity given where doubts were cropping in. On the agreed date, they arrived at my aunts’ place very early; ready to perform their best and they did it; trust me. My aunts’ confession was enough proof. Thank you guys. I never experienced awry experience during move since it was just my first move. For that reason, I was just lucky to come across Liberty Bell Moving Group as the guys sent to me by this company rendered perfect and wonderful service to me. I just relaxed and watch them display their skill and organization working commitment. They guys are skilled and well organized in their service as each of them know exactly what to do at any giving time.


Company Info



LB Moving Group located in 454 S Yonge St Suite E, Ormond Beach, FL 32174, USA,Ormond Beach,,FL , U.S.A View On Map, but moving companies covered larger areas includes states nearby.

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Licenses & Certificates for LB Moving Group



Moving companies are required to register with the FMSCA (Federal Motor Carrier Safety Administration) before they can perform interstate moves. You may click on LB Moving Group license numbers if you would like to view their record information.



ICC MC number: Not Updated
(Interstate Commerce Commission Motor Carrier number)



US D.O.T: Not Updated
(US Department of Transportation number)



Local State License: not provided




What is LB Moving Group cost for Out of State moves?

Based on reviews from our reviews database and information provided by our partners and reliable sources of people moving interstate, the estimated average costs, moving from International Van line Hub state or states nearby, are as follows.



Average Service Price

Moving to the West would be around $5,070.00. Moving to the North West would be around $6,633.25. Moving to the North Med West would be around $5,196.75. Moving to the South Med West would be around $4,901.00. Moving to the Far Med West would be around 4,689.75 Moving to the Far North Med West would be around 6,886.75 Moving to the Middle North West would be around 5,492.50 Moving to the Far North East would be around 5,196.75

Take into consideration that this pricing based on average size move.
It only means that LB Moving Group is Lower by an approximate of 2.06 % when it comes to long-distance moving average costs.


Take note that the prices provided based on data such as reviews and other sources. The estimated amount that you receive from the company is lower. Several factors, like shipment size, the distance between locations, and other services like Packing and assembly, will contribute to the price of the move.



Average service costs information



The average prices generated are based on our reviews of LB Moving Group. The rates will vary or change once you contact the company; usually, you will get a lower price in the estimate and go higher on the move itself.

There are factors like home size, the distance between locations, and other services like Packing and assembly.

The approximate moving costs are generated based on reviews on our database and data collected from other reliable sources and partners.
We based the calculations on five different prices based on five destinations or regions with five different prices. Also, the rates are determined by the moving company based on distance and season demand.

Our information based on the company's moves for a medium-sized house or a family apartment.
If you have a bigger house, move the price is going to be higher. And if you have a smaller house move, the price is going to be lower unless you have a higher amount of Packing.

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