Long-distance move from Auckland to Queensland
We moved from Auckland to the Gold Coast in May 2017. The business that carried out the step were terrible as well as I would never utilize them once again BUT, once our products arrived in Australia, Kent gave the handover, storage, customizeds, etc. on the Gold Coast end and I can not fault them. At times she also played the duty of therapist listening to me tirade about points going wrong that had nothing to do with the step.
Long-distance move from Victoria to South Africa
I had the bad luck to employ Kent to aid relocate my family from Melbourne to Malawi. What started as an acceptable experience quickly descended into a problem. When my container got here as well as opened at our house in Malawi it promptly became apparent that a huge number of our products were missing. It ended up that Kent had actually lost 36 boxes of our property. What proceeded over the next number of weeks was a surprising client experience. It promptly emerged that Kent were extra interested in passing my insurance claim off to their insurance firm than aid me in trying to locate my items. In fact it rapidly came to be an exercise in Kent trying responsible every person yet themselves for the loss of the items. I needed to harass them for info on what they were doing to situate my products or what they were doing to make certain it did not occur again. Kent chats regarding a 5 star service guarantee which is just a lie. I had no 24/7 single factor of liability as I was frequenly met out of office responds to my emails. I was also not supplied any rebate of what I would call an entirely unsatisfactory client experience. These assurances are simply website filler and also they choose to disregard them when things fail. My experience with Kent must be a cautioning to any person preparation on using this business or have them serve as a relocation partner if you are moving to Australia. They are fast to take your money as well as after that watch you as a problem when they stop working to deliver the service you paid for. A shocking company that is ideal avoided.
Long-distance move from Sydney, NSW to Brussels, Bruxelles-Capitale
Dreadful service: offer themselves 100% window of mistake in shipment time ('1.5 to 3 months is typical') as well as are still 2 months late. Never provide an update where your valuables use and are ambiguity of their contract to charge extra for shipment.
Local move within Sydney, NSW
Having had good experience of Kent in the past in other states, we authorized up for $16k worth of unpacking, shipping as well as packaging. The quote included a packing group for 2 days as well as a moving team of 4-5 males for 2 days, as well as the strategy was that the packers would certainly spend 2 days packing, after that the moving companies would invest the following 2 days, which was required as we just had access to the goods lift in the apartment or condo block for 4 hours each early morning. All good till a couple of days prior to the step when I got a telephone call to state there was a change of strategy and the packers would certainly begin a day later and overlap the movers. The packing team arrived late, and also was composed of 2 men that functioned level out for the day and also took care of to pack less than half of our stuff. The next day, 3 men got here with a truck to do the move, the very same 2 plus their mate. Anyhow, to reduce a long story short, they did lastly obtain everything relocated out of the home by 9pm on the 2nd day, yet just because we smooth talk the structure administration into permitting us use the lift, and also just due to the fact that no one else in the building was moving. The "manager" at Kent claimed to my spouse "There, I informed you we can do it, nothing to stress over. As well as finding box after box where our belongings had actually just been thrown into the box in haste without being wrapped. A 1 metre steel guideline was curved in half to squash right into a box, an auto battery was covered up with my guitar situation as well as placed on top of other components which after that got smashed sizes of model railway track were curved in 2 to fit in to a box. A wood boat package that I was preparing to construct had its contents spilt at some factor, and also rather of carefully putting the components back in the box (or even informing me it had occurred as well as asking me to aid), all the timber was simply tipped right into a box and after that various other things chucked in on top so that all the components were damaged. The perplexing point is the absence of logic. Power boards, old biscuit tins, Tupperware containers carefully wrapped however belongings simply threw in haphazardly. Do not go anywhere near these individuals. They are the outright worst. The quote consisted of a packaging group for 2 days as well as a moving group of 4-5 guys for 2 days, and also the plan was that the packers would certainly invest 2 days packing, after that the movers would spend the following 2 days, which was needed as we only had access to the products lift in the apartment or condo block for 4 hrs each morning. All great up until a few days prior to the step when I obtained a telephone call to state there was a change of plan as well as the packers would start a day later on and also overlap the moving companies. The packaging group arrived late, as well as consisted of 2 guys who functioned level out for the day and handled to pack much less than half of our stuff. The next day, 3 men arrived with a vehicle to do the relocation, the exact same 2 plus their mate.
Local move within Victoria
Do not go near Kent. Unboxing needed to wait 12 days because the details was not become part of the computer regardless of having confirmation documentation. Washing equipment required fixing. Furniture have blue scratches as well as scars which was the colour of the shipping container. A refund was gone over however am still waiting 3 months later on to have this talked about with me.
Rose Davis Nel
Long-distance move from North Sydney, NSW to Hobart, TAS
"Wonderfully trouble-free experience from preliminary visit to last delivery. Extremely expert personnel who get along as well as loosened up. Also did a large amount summarily in the high period, January 2109 across the most expensive smidgen of sea, interstate from the baby-sitter state to paradise. Satisfied to recommend Kent's services as the very finest removals' experience. With specific many thanks to: Amanda and Michael, Tasha, Scott and Michael and Luke, Michael and Dylan. Kent is my selection for the next relocation I make. Thank you, Rose".
N J Lan
Long-distance move from Melbourne, VIC to Oxford, Oxfordshire
I've relocated often. This was absolutely a bad experience. They failed to offer us or our booking company a timeline. When they ultimately did, they called us on a Tuesday as well as asked us whether we would certainly be free for an international carried on a Friday. When we did decided on a relocating day, they inadvertently reserved us for a day they were ... shut (Sunday). We needed to terminate our trip to rebook a moving date.
Moving companies are required to register with the FMSCA (Federal Motor Carrier Safety Administration) before they can perform interstate moves. You may click on Kent Removals & Storage license numbers if you would like to view their record information.
ICC MC number:
(Interstate Commerce Commission Motor Carrier number)
(US Department of Transportation number)
Local State License: not provided
Based on reviews from our reviews database and information provided by our partners and reliable sources of people moving interstate, the estimated average costs, moving from International Van line Hub state or states nearby, are as follows.
Take into consideration that this pricing based on average size move.
It only means that Kent Removals & Storage is Lower by an approximate of -0 % when it comes to long-distance moving average costs.
Take note that the prices provided based on data such as reviews and other sources. The estimated amount that you receive from the company is lower. Several factors, like shipment size, the distance between locations, and other services like Packing and assembly, will contribute to the price of the move.
The average prices generated are based on our reviews of Kent Removals & Storage. The rates will vary or change once you contact the company; usually, you will get a lower price in the estimate and go higher on the move itself.
There are factors like home size, the distance between locations, and other services like Packing and assembly.
The approximate moving costs are generated based on reviews on our database and data collected from other reliable sources and partners.
We based the calculations on five different prices based on five destinations or regions with five different prices. Also, the rates are determined by the moving company based on distance and season demand.
Our information based on the company's moves for a medium-sized house or a family apartment.
If you have a bigger house, move the price is going to be higher. And if you have a smaller house move, the price is going to be lower unless you have a higher amount of Packing.
After 13 months in storage, our furniture as well as ownerships were ultimately provided, whatever in outstanding condition, Andy and Neil expert and also respectful. Will totally recommend ...read more
From beginning to end the business was specialist as well as pleasant. Mark and Callum got here immediately on the day as well as were very as well as efficient friendly as well as made the ...read more
They were wonderful at communication as well as follow up. Excellent solution in general. ...read more
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