Georgetown Moving and Storage Co. - VA -Arlington - Reviews
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Georgetown Moving and Storage Co.

3.7 (9 Reviews)

1100 North Glebe Road, Arlington, VA 22201, USA | View On Map

office@georgetownmoving.com |
www.georgetownmoving.com

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3.7
9 reviews

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(9 Reviews) for Georgetown Moving and Storage Co.

Kim Alexander
Jul 01,2019

Local move within Washington DC

Georgetown moving companies were really easy to speak to and practical in establishing the step. They contacted us to confirm 3 days prior to and were prompt as well as really effective. Ricardo, Kendall and also Antonio were really enjoyable and expert. They gave me confidence that they recognized what they were doing. They relocated extremely quickly!

Elizabeth Stoll
Jun 09,2019

Definitely do not hire. If I could provide 0 stars I would ... Booked and was informed we would certainly obtain a 25 feet trunk to move our stuff. They were intended to appear at 2 PM. 3 PM rolls around we try and also call the office without feedback. Then they amazingly at 4 PM and also claim they are 20 minutes away ... an additional 45 minutes passes and also they appear. So they are now 3 humans resources late. They open the vehicle and also its currently complete ... we are moving right into a one bed space proper with a canine and huge furnishings. Certainly there was little to no room for our things. Among the people calls his manager and also they claim they have another trunk they will revive in 15-20 mins. 45 minutes pass and again the office is not responding to and we have not received a call. We wound up obtaining a uhaul last min as well as moving some of our things (bc it's already 7pm) with a couple of pals that comfortably really did not have anything going on that evening. Mind you we just have till 9pm to relocate in all our stuff to the home bc of their relocate plan. In addition to that we were just able to move half our things so we need to lease an additional uhaul today to obtain the rest. And the topping of the cake is that I have Lymes illness as well as am going through heavy therapy (for those that don't recognize it's like experiencing chemo) and also I had to bring our stuff to the house bc we only had 4 people including myself to do the job in 2 hours. I am definitely let down and injured by this totally less than professional and stupid behavior. NEVER EMPLOY THIS COMPANY!!

Bc Leuyer
Jul 13,2018

Worst move experience I've encountered in 30 years of military moving. Truck showed up three hours late, driver never called and I had to call twice to get a status. Since this was a small move they charge by the hour. Crew was nice but let me just say there was no rush to get the job done quickly on their part, what should have been completed in two hours took three. If I wouldn't of been watching them the entire time they would have probably taken four hours. The same day I spoke with Ashley and expressed my disappointment with the whole move experience and I was told they were to call me back - they never did and I had to call them to follow-up. Ultimately they gave me a $35 credit for my inconvenience. This definitely is not a moving company I would recommend.

Kym
Sep 07,2017

DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES. Pay the money and use a professional company that you can trust. I have moved countries 5 times for my work, as well as had to do interstate moves on a number of occasions and never in my life have I had such a terrible experience - both with the move itself and with customer service. Seriously, the customer service is atrocious. They DO NOT CARE about customer satisfaction or honesty. In addition to doing a poor estimate (that did not respond to my request) and failing to correct it even when I called them, this moving company LEFT a number of large items that I had requested they move behind!!! Just randomly, for no apparent reason. Some of those things I had to throw away, and to move the others I had to go and rent a larger car (thankfully this was only an interstate move!). I emailed 3 times to try to get a resolution on this and did NOT GET ONE REPLY. Even when I was speaking to them later, they did not apologise and did not even acknowledge that they had done anything wrong. Overall, once they have booked the business, the staff are rude and frankly, I felt they were dishonest. Their quote did not match what I was charged (even when I queried it). They quoted for a 'partial pack' and then billed me by the hour - which if I had known they were going to do, I would have pushed the movers to go quicker (as they were really slow!). When they went to charge my credit card upon delivery, since the were charge was $1300 higher than quoted, they triggered a fraud alert on my credit card and instead of speaking to me or calling to find out why, the office ordered the delivery staff to STOP working. Finally, the movers damaged irreplaceable parts of my couch and broke the casing on a $1000 speaker. I urge you, use someone else.

Marvin Wensy
May 25,2015

I have received few estimates. Georgetown Moving company was able to give me not the cheapest one but far the fastest delivery time. On Monday we have loaded my 2 bedroom apt. On Wednesday night I was sleeping in my own bed, amazing.  Movers were good, worked hard without any break. Loaded efficient, unloaded fast and no damages on the end. I coudn't be more happy by choosing Georgetown Moving service.

Tim
Jul 21,2013

Excellent movers - - courteous, fast, careful and hardworking.  Accurate and fair cost quote; very professional customer service, communication and follow-up.  Would definitely use again.  Best movers I have ever used.  Very pleasant experience.

Steve Morgan
Dec 09,2012

I was very happy with the service that Georgetown Moving provided. They showed up on time, worked quickly and were quite professional. Not only that, but I did not have to call 24 hours in advance to confirm and they accepted cash or credit. A number of companies do not accept credit cards. I have moved a number of times and have used movers every time. I would highly recommend Georgetown Moving and Storage to anyone and would use them again if the opportunity presents itself. Great job!

Janelle
Jul 20,2012

I had a great and hassle-free experience with Georgetown Movers. From start to finish the experience was all good. I came into this move jaded and terrified because my last move with a different company was complete turmoil and hell. I probably came off micromanage-y and annoying during the planning phase, but Ashley remained professional. After we got a date and arrival time range worked out, it was easy sailing from there. I moved from a 1 bedroom on the 5th floor of an elevator building to another 1 bedroom on the 5th floor of an elevator building. The catches were that I have a lot of stuff which includes a lot of recreational stuff (including a multiple bikes and gear, skis and gear and a kayak and gear), and the destination building is huge, so they had to take a very long walk from the basement entrance to the service elevator. Randy and Ziggy handled the moved like pros. They were friendly, professional and fast. Even my dog loved them. The icing on the cake is that even with the additional distance and disassembly/reassembly charges, their quote was hundreds of dollars less than the few other competitors I called. What I was quoted is exactly what I paid. I highly recommend these guys.A huge thanks goes out to Randy and Ziggy for a seamless experience!

Paul
Sep 12,2010

Professional, on time, friendly movers, definitely recommended. My wife and I hired them to move our 2 bedroom house last weekend to a storage facility, since our new house was not quite ready to move in. They used dollies, blankets and at the end, I didn't see any extra charges on the bill for any of those. Reasonable priced, our move went very well, I'll definitely use them again for the second part of our move.

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