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Encore Moving  - CA -San Jose - Reviews
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Encore Moving

2.3 (3 Reviews)
255 N 1st St, San Jose, CA 95113, USA
Toll Free: (866) 695-2138
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Review Summary

3 reviews
( Reviews) for Encore Moving

Joshua Gutierrez
Oct 27,2020

Long-distance move from Chicago, IL to Salem, OR

This is for Encore in Chicago. Best movers ever! Not just did they meet my deadline for a cross nation move, they did so on short notice. Paul definitely shook the place as well as had my entire life moved in under 2 weeks. Wouldn't advise anyone else to do your relocation.

Lawrence Eaton
Sep 24,2018

This is a review of Encore Moving and Storage, 202 Berg St., Algonquin, IL 60102. DO NOT USE THESE MOVERS. I did not hire these movers in any case, but was assigned to them by a broker, Charter Van Lines, 21301 Powerline Rd. Suite 106, Boca Raton, FL 33433. I will list a few of the worst aspects of my experience and strongly advise you not to hire this company. This is not an honest business. 1. The movers arrived a whole day after the 48-hour window that had been planned far in advance. They gave no notice at all of when they would arrive until the very last minute, despite my repeated calls. 2. I had arranged the move far in advance with the broker. We had agreed on a detailed inventory, and I asked very specific questions and received specific reassurances, in writing, as to the "binding" cost of the move. I had the dollar amount ready in a Postal Money Order as specifically instructed by the broker. But when these movers arrived, they acted as if there was no prior agreement at all, and proceeded to recalculate everything from scratch, stating that the broker "has nothing to do with this." They came on a Sunday, so there was no recourse to the broker, who was closed for the day. 3. When I tried to hold my position about the price, they repeatedly threatened to cancel the move. At one point, even after they had loaded the truck, they threatened to unpack and leave my property on the sidewalk. This is truly extortion. Like most people who are moving, the stakes were high for me because I needed to be at my destination to start a new job on a certain day. Also, my lease was up and I had to get out of my apartment on a certain day. Any change in this careful plan would come at significant expense to me, which of course they knew very well, but this is how they roll! Their message to me was: "You do it our way, you pay what we tell you, or we're leaving. We don't care about your agreement with a broker, this is what we're charging you now. Pay it, or you're on your own." Of course at this point I really did have no choice, and I had no way to evaluate their charges, though I repeat: I had been quoted a firm price based on an actually inventory, and I had been assured this price would not change. This was in a written contract. The movers simply acted as if this contract was meaningless. 4. In the end, they added almost $1300 in fraudulent charges to the "binding" price I had been given by the broker. They made it crystal clear, with their threatening and bullying tactics, that I had absolutely no choice but to pay it. 5. But that was not all. I missed 2 days of work at my new job and had to reschedule flights several times because they did not arrive when they said they would and did not provide any info about when they would arrive so it was impossible to anticipate what would happen next. And... 6. Even worse, although I had done a careful inventory with the broker -- so I know for certain we had an accurate estimate of the size of the move -- they arrived with their truck already so full that they could could not fit all my property, leaving me with no choice but to take a total loss on several items they left behind (not to mention the serious inconvenience of unexpectedly having to get rid of them when I was already 2 days behind schedule thanks to them). The total loss of property was approximately $2000 -- on top of the fraudulent "up charges." I wrote a detailed complaint letter to the broker, and they were able to get the mover to reimburse me for one charge of $450 for "crating a grand piano." This was related to a Yamaha electronic keyboard. Besides the fact that an electronic keyboard is in no way shape or form any kind of "piano" at all, as far as moving is concerned (never mind a "grand piano"), I had carefully packed the keyboard myself, and it arrived exactly as I had packed it, with no additional "crating" of any kind. In any case, this one reimbursement took many weeks of back and forth and was only the most obviously ludicrous of the many extra costs. No one at the broker or movers ever responded to my other detailed complaints. Avoid these two companies like the plague. There should be laws protecting consumers from this kind of fraud and abuse. Until such protection exists, we have to take care to avoid these companies and, no doubt, many others like them in an industry where taking advantage of vulnerable consumers seems to be the order of the day. (I can't tell you the number of friends and family who related similar experiences when I told them what happened to me.) Definitely if I had it to do over I would never again use a broker at all if there was any way around it. That was my mistake. If possible, make sure the company that you are making an agreement with is the same company that is actually doing the work. Otherwise, like me, you will have no way to evaluate in advance the people who are actually doing the move. Unfortunately this broker model is apparently quite common. I was suckered into it when I did an internet search and found a website offering "free moving estimate." Immediately my phone started ringing off the hook. The guy who called me from the broker (Charter Van Lines -- notice the misleading name, since they aren't doing any moving at all themselves) was so nice! But it didn't turn out that way. I hope this review will help keep you from making the same mistake.

Jan 06,2013

This is definitely a SCAM.  I moved through a 3rd party moving company named ENCORE MOVING which moves accross the country as ASAP RELOCATIONS.  They damaged most of my major items, even with there packaging.  Crushed most of boxes.  ASAP RELOCATIONS also did not pay my claims saying  through a CLAIMS ADJUSTING FIRM.  "This is to confirm receipt of your email.  We regret to inform you that the company that relocated you: ASAP RELOCATION is no longer a member of our firm. Please contact them directly and ask for status on your claim."What a SCAM!!!  They are operating under several names scamming folks!!!DO NOT use this COMPANY!!!It should be a ZERO STAR review!!!

Company Info

Encore Moving located in 255 N 1st St, San Jose, CA 95113, USA,San Jose,,CA , U.S.A View On Map, but moving companies covered larger areas includes states nearby.

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Licenses & Certificates for Encore Moving

Moving companies are required to register with the FMSCA (Federal Motor Carrier Safety Administration) before they can perform interstate moves. You may click on Encore Moving license numbers if you would like to view their record information.

ICC MC number: Not Updated
(Interstate Commerce Commission Motor Carrier number)

US D.O.T: Not Updated
(US Department of Transportation number)

Local State License: not provided

What is Encore Moving cost for Out of State moves?

Based on reviews from our reviews database and information provided by our partners and reliable sources of people moving interstate, the estimated average costs, moving from International Van line Hub state or states nearby, are as follows.
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Moving to the South East would be around $5,281.25. Moving to the West would be around $4,225.00. Moving to the North West would be around $4,605.25. Moving to the Med West would be around $4,732.00. Moving to the Far Med West would be around 3,422.25 Moving to the Far North Med West would be around 5,281.25 Moving to the Middle North West would be around - Moving to the Far North East would be around 5,408.00

Take into consideration that this pricing based on average size move.

Take note that the prices provided based on data such as reviews and other sources. The estimated amount that you receive from the company is lower. Several factors, like shipment size, the distance between locations, and other services like Packing and assembly, will contribute to the price of the move.

Average service costs information

The average prices generated are based on our reviews of Encore Moving . The rates will vary or change once you contact the company; usually, you will get a lower price in the estimate and go higher on the move itself.

There are factors like home size, the distance between locations, and other services like Packing and assembly.

The approximate moving costs are generated based on reviews on our database and data collected from other reliable sources and partners.
We based the calculations on five different prices based on five destinations or regions with five different prices. Also, the rates are determined by the moving company based on distance and season demand.

Our information based on the company's moves for a medium-sized house or a family apartment.
If you have a bigger house, move the price is going to be higher. And if you have a smaller house move, the price is going to be lower unless you have a higher amount of Packing.

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