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Coastal Moving Group
Coastal Moving Group - FL -West Palm Beach - Reviews
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Coastal Moving Group

2.5 (27 Reviews)
1750 N Florida Mango Rd Suite 106, West Palm Beach, FL 33409, USA
www.coastalmovinggroup.com
cmg@coastalmovinggroup.com
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2.5
27 reviews
( Reviews) for Coastal Moving Group
1
sort = : ORDER BY `id` DESC

Brandon Lee
Jun 11,2020

Long-distance move from Portland, OR to Boston, MA

I left an inadequate testimonial years earlier on a different platform. The intended owner called me today specifying that since I left a poor testimonial, he was mosting likely to come to my new address as well as eliminate me as well as my household. Im not anxious, just more annoyed since it took him as long to respond!

Sidney S Degraw
Oct 23,2019

Interstate move from Massachusetts to Naples, FL

I made use of Coastal Relocating Group to move from Massachusetts to Florida in 2017. I have moved several times with many companies as well as this was one of the most awful experience I have actually ever before had. The firm that got my items firmly insisted on even more cash after they packed the vehicle even with the truth that I had a guaranteed rate. Conveniently, it desired hrs as well as no one at Coastal could help me besides to tell me to give the movers the cash and they would certainly arrange it out the following day. They never ever did, asserting that I surrendered my rights to option when I provided the driver cash. The moving business shed lots of points, including irreplaceable vintages and also household prizes. Coastal was of no help in trying to fix anything. It has actually been two years and I still get upset everytime I miss out on something that was crucial to me. I wrote a testimonial right after I moved however it seems to have been removed the site.

Kimberly
Apr 12,2017

I recently just moved back to West Palm from New Jersey where I was for work. Coastal was very polite and helped me with all my questions and kept in contact with me throughout the whole process. The movers were fast, efficient, polite and professional. I was able to keep in contact with the driver throughout the transit of my personal belongings and he was very efficient on letting me know about any possible delays due to the crazy weather we had in the north. They yet still arrived on time and showed the same professional attitude that they had when the picked my stuff up. I would recommend them to all my friends and family, if I ever have to do a long distance move again I will be calling them first!

Steven A Fox
May 12,2017

I usually am not one to post on social media or reviews bashing a company for poor service but this is a circumstance where I simply don't want anyone else to have to experience what I went through during my move. I had a set moving window that was agreed upon, I flew back to the area to make this window. The communication between them was horrendous I was told multiple times that I would receive a call as to a time frame when pickup would happen. This was not the case I called multiple times requesting call back and more info only to be lead astray. The pickup window was not upheld and when I did receive a call back it was to only tell me that it would be a week later for pickup. I had to fly back home to work the entire next week. They informed me again that I would receive a call 24-48 hours from pickup date. I AGAIN never received notification. I myself had to call and inquire on what was going on. I finally received a call at 10:00 PM stating they would arrive between 9:00 AM and 11AM the next morning. My wife "who was approximately 2 HRS away" left at 6:00 AM to make it there and have the home ready for the movers. The movers never showed. Called multiple times for updates only to be told "We're checking on it we will call back" they never called back I finally heard word that they wouldn't be showing up until 6:00 PM That Evening. Moving truck showed up with entirely wrong paperwork and estimate requesting that we pay that amount before they would load anything. I called the dispatch manager Eli the dispatch manager called. I informed him of the previous issues hes answer Quote "Well it's not our fault you're in the middle of Kansas it's not an easy place to get to, you should have been in Kansas city or something." An absolutely unacceptable response. Long and short of it I was ready to cancel the move and do it on my own. Coastal is extremely unprofessional and simply should not be doing any sort of business with the public.

Eric
May 13,2017

Coastal Moving Group was INCREDIBLE! My wife and I moved From Mass to Florida, we got several quotes and my personal moving coordinator , CODY went the extra mile! He was spot on with my estimate, he made sure there weren't any surprises, gave me enough cushion so I wouldn't be charged more on my estimate, even gave me a call after my move to make sure everything went smoothly. I gotta say I have never received this type of customer service in the moving scene ever! They made sure to handle any and all issues for me and were the liaison between me and the driver. In the past, I used a company that the drivers were rude, foul mouthed, uncaring, about my items, the other companies didn't care as long as they got paid, but Coastal Moving Group made sure I didn't have to deal with anyone else. Thank goodness I used them, my move was so much less than the huge companies quoted, and much more personable TRUST ME there are a lot of bad movers out there, we have had to move quite a few times because of work. The best part of my experience is that Coastal Moving Group sent my wife a mother's day card and put the biggest smile on her face! We received it yesterday. That was very kind of your team to hand write a mothers day card and say thank you, it is few and far between anymore. We appreciate everything! -EG

Jerry Coleman
May 16,2017

I was a little nervous being this was my fist move with a moving company. Well this could have not been easier. It was flawless and I could not been happier.

Kristin Wheeler
May 23,2017

I have my own small company I travel for work and have my office in my home we had to move from NV to OK because my husband is in the military. The military always moves our stuff, but last time we moved a lot of thing ended up broken and I didn't want that to happen again so we got with coastal moving group and went step by step on how the processes works on them moving our house hold stuff. I am very happy with the staff and Blake took the time to explain it all to me. They gave me a quote on how many days it would take for my house to be moved, it was much faster then the military too. Moving is always a stressful time for anyone but when everything was said done and in my new house I am so happy that I went with this company. I am hoping I dont have to moving again any time soon But if I do I am calling them to move my life.

Steven O
Jun 13,2017

Let's just start with putting your name and phone number online to get an online estimate was a lot to take in. Calls came in from everywhere and non stop. Coastal Moving was the first to call so naturally I answered the phone, during that call I had one 800 number call me so many times I was having trouble speaking with the moving coordinator, "Cody". He gave me the best advice ever by simply saying to answer the phone and let them know "I wasn't moving." The calls stopped immediately. We went over a very thorough list of everything I was moving, 4 bedroom house, and within a few minutes of discussing when the truck would need to arrive I was able to get an amazing rate. Thousands less then a previous move! When I told him I needed to speak to my fiancé before spending this kind of money there was no pressure, he being married actually encouraged me to talk everything over with her first. We set an appointment to speak again the next day. When I called back ready to pay for the move I was informed only a deposit was due at the time of booking and the remaining balance was even split into two separate payments, which to my surprise was the best news as it is not cheap to move. We went over every detail of the move and it was very simple and clear to understand. Now getting close to the move my fiancé and I started getting a bit nervous, obviously. We received a call from a Quality Assurance specialist about 5 days before we were scheduled to be moved. We went over all of the details of the move: phone number, addresses and inventory going on the truck, lets just say this guy knew exactly what we needed. We had missed so many things from our original estimate that we had just over looked and of course having 90% of our home in boxes at this point realized our count was way under! He adjusted our initial deposit to accommodate for the additional space we required in the truck and informed us of the new total. Now when the truck arrived it was a crew of three men, at first they were quiet and just came in to breakdown our furniture and started blanketing our stuff to be placed on the truck. These three guys must've been working with each other for years, they had the funniest stories to tell us about all the homes they've seen and everywhere they've moved them to. The delivery of our home went just as smooth as the pickup, we had labeled all of our boxes with what rooms they belonged in and the guys didn't even blink an eye to reassembling all of our furniture exactly where we asked and placed all of the boxes accordingly. These guys made everything so stress free it was worth every penny. We actually recommended them to my cousin who was moving half way across the country and she is currently en route to her new home! Everything went so smoothly.

Dorinda
Jul 01,2017

Moving from CT to FL I booked them and from start to finish was a nightmare. I was passed around to three different representatives, the last one being "on the other line" every time I called and did not call me back. When I first called I told Cody that I wanted to have my house packed and moved for me and for them to handle everything. I never spoke with him again although I left him messages. I was passed finally to Steven who called me back to confirm the inventory list the week before the move. He stated that the order was not for packing and I would have to pack it myself. I readjusted the order with him and agreed to a higher rate to cover packing and a few items I needed to add to the inventory. CMG dispatch called and said they would be there between noon and two the following day and never showed up. When I called Steven he did not call me back and the dispatch center stated they never told me that even though I called the same number they called me on and spoke with a person by the same name! The movers showed up 3 hours later than they stated the following day. They were in an unmarked white moving van and from United Moving. They said CMG outsourced the move to United Moving who showed up without packing supplies and said they would need to use any towels I have to pack the boxes. When I refused and called Steven (to get his voicemail only) they went to buy the supplies and charged me $300 for about $90 in supplies. The packers with United were rude and unprofessional and arguing with each other and I had to contact CMG during the packing because they kept demanding cash from me. They left items from another delivery address at my house and never came back to get them when I called them. During the trip down, I attempted to keep in contact with CMG and was sent to different people in different dispatch centers who called me back with conflicting information about my delivery schedule. When delivered, most of my items were scratched and broken. Items in boxes were just thrown in there. Many boxes were wet and had holes in them. The boxes marked "Fragile" were partially crushed and upside down. Some packing materials were used but I found boxes where they also used my clothing and towels I had packed separately. The delivery arrived a week later than they reported. The ending balance was higher than was listed on the invoice I signed and they again stated I would need that in cash or they would refuse to drop my things off. When I began researching moving companies I did not go with a major company because thrir rates were much higher. By the time this was done with CMG I paid more than if I had taken the locked in quotes with Mayflower or Allied. I am happy to answer any questions and provide information to anyone that finds this review helpful. Moving is such a very exhausting experience and this all made things much more difficult and stressful for me.

Kelly
Jul 18,2017

they did not contact me until after the cancellation period, I had tried to call, my friends had tried to call the company and the number was out of service on all phones, until after I sent an email. then the only phone that could contact them was my cell phone. then they said that they had phone problems. the number they used to contact me is registered to someone else, not the person that comes up on caller id.


Company Info



Coastal Moving Group located in 1750 N Florida Mango Rd Suite 106, West Palm Beach, FL 33409, USA,West Palm Beach,,FL , U.S.A View On Map, but moving companies covered larger areas includes states nearby.

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Licenses & Certificates for Coastal Moving Group



Moving companies are required to register with the FMSCA (Federal Motor Carrier Safety Administration) before they can perform interstate moves. You may click on Coastal Moving Group license numbers if you would like to view their record information.



ICC MC number: Not Updated
(Interstate Commerce Commission Motor Carrier number)



US D.O.T: Not Updated
(US Department of Transportation number)



Local State License: not provided




What is Coastal Moving Group cost for Out of State moves?

Based on reviews from our reviews database and information provided by our partners and reliable sources of people moving interstate, the estimated average costs, moving from International Van line Hub state or states nearby, are as follows.



Average Service Price

Moving to the West would be around $5,070.00. Moving to the North West would be around $5,703.75. Moving to the North Med West would be around $4,732.00. Moving to the South Med West would be around $4,394.00. Moving to the Far Med West would be around 5,619.25 Moving to the Far North Med West would be around 6,422.00 Moving to the Middle North West would be around 6,422.00 Moving to the Far North East would be around 4,732.00

Take into consideration that this pricing based on average size move.
It only means that Coastal Moving Group is Lower by an approximate of 8.68 % when it comes to long-distance moving average costs.


Take note that the prices provided based on data such as reviews and other sources. The estimated amount that you receive from the company is lower. Several factors, like shipment size, the distance between locations, and other services like Packing and assembly, will contribute to the price of the move.



Average service costs information



The average prices generated are based on our reviews of Coastal Moving Group. The rates will vary or change once you contact the company; usually, you will get a lower price in the estimate and go higher on the move itself.

There are factors like home size, the distance between locations, and other services like Packing and assembly.

The approximate moving costs are generated based on reviews on our database and data collected from other reliable sources and partners.
We based the calculations on five different prices based on five destinations or regions with five different prices. Also, the rates are determined by the moving company based on distance and season demand.

Our information based on the company's moves for a medium-sized house or a family apartment.
If you have a bigger house, move the price is going to be higher. And if you have a smaller house move, the price is going to be lower unless you have a higher amount of Packing.

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