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Big Boy Moving and Storage - FL -Medley - Reviews
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Big Boy Moving and Storage

2.0 (27 Reviews)
8131 NW 91st Terrace, Medley, FL 33166, USA
Toll Free: (877) 989-2442
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Review Summary

27 reviews

Roni Parker
Nov 21,2019

Interstate move from Raleigh, NC to Minnesota

Please do not utilize this moving solution under any circumstance. They appeared 3 days earlier than they were intended to so I had to hurry as well as pack. Of training course when they packed the truck they rose on the rate. The individuals behaved enough while they nickel as well as dimed me. It took me almost 6 weeks to get my personal belongings. They damaged great deals of my points. There was likewise great deals of mold on my points that I had to toss out. It appears as though they had my boxes remaining in the elements. My shelving unit was additionally destroyed as well as had to be thrown away. After paying them to make sure that they would take my possessions off of the truck they told me I had to pay more for steps that they did not have to use as well as they said that my apartment was more than 75 feet away so I would certainly need to pay even more for that additionally. One employee did not want to bring my stuff in the building. The other worker that looked to be regarding 80 years of ages talked the other guy right into bringing every little thing in the structure to the elevator. My child as well as I needed to take whatever to the second floor and also to the apartment or condo. I have poor hips and after doing this I was unable to stroll for 3 days. They waited to find after 4:00 when they understood the office was closed. The driver was extremely discourteous and was chewing out me because I asked if he had a direct number for me to call. I didn't have time to take a look at reviews prior to utilizing this company. That is one mistake I will refrain in the future and definitely will not refer anyone to this company. They just see just how much cash they can leave you without regard for your items. Once more please DO NOT USAGE THIS BUSINESS!!!!

Theresa Washington
Jun 27,2018

Quoted us a reasonable price than the movers told us twice that. They took advantage of us because we had to move in a hurry because we're military. It took 21 days to recieve our furniture. Which we had to pack most of it ourselves. They went through our boxes and broke a lot of things. They lost the legs to my dining room table. Broke my washer and dryer, a couple of bookshelves and all our floor lamps. I'm not sure Esau what is missing yet because as they went through my boxes they put some of the wrong things back in the boxes. We found stuff that's not even ours in our boxes. The guys that dropped our stuff off we're extremely pleasant, helpful, and apologetic.

Joy Miller
Jun 02,2018

They were late to pick up. They were late with delivery. They took apart a swing set and a step 2 kitchen that was supposed to be reassembled upon delivery. Never happened. All the boxes were smashed. My washer and dryer were damaged. My atv was damaged. I got absolutely nothing that i was promised for my 4200 move from Indiana to Florida that took almost 5 weeks.

Feb 14,2018

I am the move in coordinator for a large senior living community. One of our new residents hired Big Boy moving and Storage to move her items from another state. I was verbally abused from the driver of the truck. Everyone who overheard the interaction was appalled. Even his co-worker stood there shocked. He was upset because I asked him to not block the drive, so ambulances could get in and out. He refused to move the truck at first and began yelling at me. If this is how they treat customers, people need to avoid this company at all costs.

Jan 16,2018

I contacted All-American Moving and Storage based on their quote for my move, and it was subcontracted to Big Boy Moving & Storage. They quoted my move for my truck and all my belongings for a little over $7000 from VA to WA. When they showed up, they packed up my stuff and then quoted me about double the price due to "more volume than anticipated" even though I had been very detailed with the original estimate. After speaking with their dispatcher and telling them to unpack my stuff, they agreed to $7800 for the whole move. I called the following day to ask why the truck-shipper hadn't shown up yet, and they told me (after they had shipped all of my belongings) that they don't ship vehicles. I had to jump through my butt to find a shipper last-minute because I was to report to a duty station 3000 miles away in a few days, and it costs more to do a last-minute shipment for a 6000 pound truck that is too wide to fit on most vehicle trailers. Also, I almost forgot to mention that the movers left a whole room of stuff for me to move alone with a little economy car, my wife, 2 month-old son, and 2 dogs. It was not fun, and completely avoidable had they done their job properly. Once we arrived in WA, base housing was full, so the shippers held on to my stuff for a couple weeks extra...for $637, non-refundable and never negotiated. Once my stuff was delivered, almost everything I owned was damaged, albeit most of it was cosmetically. I got estimates and took lots of pictures, as did the delivery drivers. The damages totaled around $8000. I filed all the claims exactly as they directed me to. About 7 months (!) later, I received a claim resolution of $76. That is not a typo. $76. I am getting Navy Legal involved today, but no one is optimistic. This is only a small part of the story, not including things like how they destroyed my house in VA while unpacking to the point of needing a professional cleaner and a carpet company to repair their damages (which they refuse to compensate). They also lost my wife's elliptical exercise machine and loads of other things, which they won't compensate because their shipping papers were filled out so poorly that almost nothing was itemized unless I expressly required it (like my motorcycle, which they almost didn't even list). After I speak with Legal, I plan on going to the BBB about them, as well. They have cost me over $10k between damages and non-refundable charges that the Navy will not compensate me for. It also took months to get the weight tickets required for me to be compensated by the Navy for my move...with me calling them literally every day. TL;DR : DO NOT UNDER ANY CIRCUMSTANCE LET THESE PEOPLE TOUCH ANYTHING YOU DON'T WANT BROKEN OR LOST. This company is malicious and opportunistic and uses underhanded and deceptive means to get as much money out of people as possible with no regard for their well-being. Absolutely no part of any interaction with them over the last year worked out as anything besides the worst-case scenario and their customer service is unprofessional and useless.

Aug 25,2017

I don't know how I missed these review sites but wish I had seen them. I have never worked with a company that cares less for their customers. This company has been nothing but false promises, extra fees and HORRIBLE customer service. They under estimated my load significantly, did not inform me that cash/check was needed AT pick up, straight lied to me about charges for my mirror and glass table and can take up to 21 days from your requested date of delivery to drop off your goods. Everything revolves around moving a full truck and their timeline. Zero care for customer receiving goods. Even with all of these mishaps what frustrated me the most was their blatant disregard to respond to email an voicemail. I asked for delivery and didn't hear anything so I called 4 days out and left messages and email. Then again two days out. Then called the day before on a different number and reached someone who hung up on me before I could reschedule the date of delivery! I feel completely scammed as though they said anything they could, to get my business. I warn anyone from believing what they say or dealing with their rude customer service. This company should not be allowed to operate. I feel for anyone who has to go through what I have gone through, and I still have not even received my goods. I pray things are not broken like many of the other reviews.

Jun 17,2017

First delivery date was 2 WEEKS AGO for a 400 mile move- STILL DO NOT HAVE FURNITURE. Customer service NEVER answers the phone. Now they WILL NOT HONOR the discount promised to me for late delivery. CANT EVEN GET SOMEONE ON THE PHONE. DO NOT USE. DO NOT USE. DO NOT USE.

Disappointed In People
Jun 13,2017

Stay away from this company. They pull last minute stunts that are beneficial to them but cost the customer additional monies. You have no option but to pay the monies or they won't deliver your things. The owner doesn't even have the courtesy to reply to any phone calls or correspondence. The claim for the broken items was never settled. Their delivery men were rude and lazy. My people basically unloaded the truck. They were 13 hours late in arriving at the destination claiming every couple of hours that they would be there shortly. How they stayed in business this long is beyond me. No conscience people.

May 03,2017

Pros- very nice people doing the actual move. Cons- read the fine print on your contract--- these things will happen. Extra charges for a long carry -my neighbor said she did not care if her house was blocked by the semi but movers said they could not legally park there and therefore I got charged for a long carry. -it took a month to get my things. -multiple things were broken- I am in the process of filing a claim. -I got pressured to move early to accommodate the mover's schedule. I would not use this company again. I would sell what I could and do the move myself.

Aryn Cruz
Mar 05,2017

I made moving arrangements a month in advance with Best Price Moving and Storage who told last minute they were not available for the day of the move and that someone else would be picking up my stuff. When Big Boy Moving and Storage came to pick up my stuff, they charged me $180 extra for stairs, which was something that was already worked out with Best Price Moving and Storage- I told them the amount of stairs I had and he gave me a price accordingly and now this new company decided to charge me extra. I paid it because I needed to get out of the apartment and moved that day and then I planned on calling the company to explain the situation and have them charge me less for the delivery portion to compensate for the extra amount charged, They said how do we know you didn't make a deal with the driver. What kind of company is this that they don't honor their customers because they are concerned about shady deals like that. I waited 2 weeks for someone to respond to my phone call about getting my stuff back, I honestly didn't know if I would even see my stuff again and if this was a scam and I needed to file a police report. Best Price Moving and Storage wouldn't help me with anyone of this. I made plans with them, they contracted my job out to someone who would do it cheaper and took no responsibility. That is a scam. My stuff arrived after another couple weeks broken and missing. The drivers made me pay them in cash and wouldn't let me see my stuff ahead of paying them which I knew was a bad situation but they had my stuff hostage. They also didn't warn me before taking my money that stuff was broken and that 5 boxes, a desk chair, a plastic tub full of pots/pans/kitchenware was missing. I should have called the cops to be there. Additionally one of the boxes had a mix of mine and another persons' stuff. They had clearly gone through our stuff and took out what was valuable and threw into this box what was not. I had a horrible experience with both places and would strongly recommend not using them.

Company Info

Big Boy Moving and Storage located in 8131 NW 91st Terrace, Medley, FL 33166, USA,Medley,,FL , U.S.A View On Map, but moving companies covered larger areas includes states nearby.

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Licenses & Certificates for Big Boy Moving and Storage

Moving companies are required to register with the FMSCA (Federal Motor Carrier Safety Administration) before they can perform interstate moves. You may click on Big Boy Moving and Storage license numbers if you would like to view their record information.

ICC MC number: Not Updated
(Interstate Commerce Commission Motor Carrier number)

US D.O.T: Not Updated
(US Department of Transportation number)

Local State License: not provided

What is Big Boy Moving and Storage cost for Out of State moves?

Based on reviews from our reviews database and information provided by our partners and reliable sources of people moving interstate, the estimated average costs, moving from International Van line Hub state or states nearby, are as follows.

Average Service Price

Moving to the West would be around $6,464.25. Moving to the North West would be around $7,098.00. Moving to the North Med West would be around $3,802.50. Moving to the South Med West would be around $3,971.50. Moving to the Far Med West would be around 4,689.75 Moving to the Far North Med West would be around 5,492.50 Moving to the Middle North West would be around 6,886.75 Moving to the Far North East would be around 4,732.00

Take into consideration that this pricing based on average size move.
It only means that Big Boy Moving and Storage is Lower by an approximate of 5.86 % when it comes to long-distance moving average costs.

Take note that the prices provided based on data such as reviews and other sources. The estimated amount that you receive from the company is lower. Several factors, like shipment size, the distance between locations, and other services like Packing and assembly, will contribute to the price of the move.

Average service costs information

The average prices generated are based on our reviews of Big Boy Moving and Storage. The rates will vary or change once you contact the company; usually, you will get a lower price in the estimate and go higher on the move itself.

There are factors like home size, the distance between locations, and other services like Packing and assembly.

The approximate moving costs are generated based on reviews on our database and data collected from other reliable sources and partners.
We based the calculations on five different prices based on five destinations or regions with five different prices. Also, the rates are determined by the moving company based on distance and season demand.

Our information based on the company's moves for a medium-sized house or a family apartment.
If you have a bigger house, move the price is going to be higher. And if you have a smaller house move, the price is going to be lower unless you have a higher amount of Packing.

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