BBB Moving & Storage - CA -Tarzana - Reviews
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BBB Moving & Storage

2.3 (3 Reviews)
18432 Oxnard St, Suite 213, Tarzana, CA 91356, USA
Toll Free: (866) 707-6693
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Review Summary

3 reviews
( Reviews) for BBB Moving & Storage

Rowena Gamble
Nov 28,2018

We were told they’ll deliver our things within 2 weeks after pick up. 2weeks later the person David text me that our things are in LA & will not load it to the truck until we give him additional payment. My husband went ahead & give him additional payment on Friday comes Monday David again texted my husband stating that they wouldn’t deliver because they didn’t get the money???? Then they settled to be given the full amount upon delivery CASH/MONEY ORDER. My new TV is broken. My COUCH have GUM all over including my plastic storage boxes are damaged! I texted David with the picture of my tv & nasty couch NO REPLY. Seriously this company added stress to our move!! Paid additional almost $300 for materials & our tv not even wrapped in bubble wrap nor boxed! They’re all about money & not care for customer satisfaction! My boxes, appliances & furniture were delivered this Monday & so far I saw broken TV, COUCH with chewed gum & dinted FRIDGE & DRYER! No Reply from the person who COLLECTED OUR MONEY. NEVER USED THIS COMPANY! THEY’LL PUT YOU THROUGH HELL!! They use a broker who you can never contact after collecting they’re part of the MONEY!

Phani Kumar M
Aug 28,2018

very bad experience with BBB movers. DAVID JOHNSON was the person i was contacted and initially they were very polite and took the order and gave good discount. items were picked up on 5th July 2018. i asked for 30days storage, as per policy they provide free storage. i asked them to deliver on Aug 6th..but after multiple calls and emails i got my items on Aug 23rd 2018. all the boxes were got damaged, when i asked the deliver guy he told its not his fault, packaged were already damaged at storage. my daughter bike and helmet was not delivered. deliver guy was so rude until i gave complete amount he did not open the truck doors. i was keep on calling or messaging DAVID JOHNSON for my bike and damage no reply or call back. PLEASE DONT BOOK THIS MOVERS THEY ARE VERY RUDE AND THERE IS NO ON TIME DELIVERY , IF YOU LOST SOME THING THERE IS NO REPY BACK.....

Jennifer Lee
Feb 14,2017

This review is long overdue and I cannot say enough good about this company. I've never had to deal with a moving company before as a women, something keep telling me this was the one of course my feelings were right. Everybody at company was wonderful, especially due to hurricane Matthew came through at the time of move, I had to change dates 3 times. There was never a problem & anyone I spoke to said no worries we understand. This is a company that I would recommend to anyone making a move, everyone is so professional, especially my movers. Duwain & David were the BOMB!! So professional, sweet, upbeat personality, &; Helped any way possible to make this so pleasant. My Mom was totally amazed with Duwain & David, she said she could not believe how well & fast they work together & packaging, wrapping everything so well. Was moving my Mom from Las Vegas, NV to Boca Raton, FL. When we arrived at drop off location a couple of her neighbors came over & said when they moved into there the company they hired could not back the truck down in the cul-de-sac & had to shuttle all her stuff, my guys had no problem what so ever. They were amazed at them & I told them I guess you hired the wrong company, they laughed & said they wish they had went with Call Me Van Lines. The price was great, not to mention again my guys were the BOMB!! Could not ask for any better. I hope their boss gives them a nice vacation & a nice bonus, because that's what makes a company earn the respect it deserves. Also at time of pickup their boss called me to check & see how things were going & also called back later after move to make sure things were right. I think this was very nice, how many people would do this!! Also dispatch called me to see how things were going, I said GREAT. No problems what so ever, if anyone is thinking of a big move I would definitely recommend giving this company a call first. Hope this will help someone else with a move they are planning. This was a very large move ; price very reasonable. I want to thank everyone one that helped me with this, especially Duwain and David & of course the rest of you with the company. Thanks so much again for everything!! My Mom is still amazed !! If by any chance I had to do this again I will definitely call them again!! THANKS AGAIN TO ALL OF YOU!! You are the BEST!! Movers had to break down almost everything & wrap also set up & unwrap. Not to mention all the walking they had to do from pickup location, due to such small road with deep ditches on both sides. This was up & down driveway on hill. My Husband has drove semi trucks for a living before & also was director of training school, semi trucks heavy equipment for 25 years. He said there was no way the guys would be able to make that turn, also said he could not even do it. Said there was no way, they do need some room, people need to take things like this into consideration. My husband also said he would not even attempt, & said I feel sorry for driver. Which this was very true!! Again very pleased with service I received from all involved in this move, everything went according to plan.

Company Info

BBB Moving & Storage located in 18432 Oxnard St, Suite 213, Tarzana, CA 91356, USA,Tarzana,,CA , U.S.A View On Map, but moving companies covered larger areas includes states nearby.

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Licenses & Certificates for BBB Moving & Storage

Moving companies are required to register with the FMSCA (Federal Motor Carrier Safety Administration) before they can perform interstate moves. You may click on BBB Moving & Storage license numbers if you would like to view their record information.

ICC MC number: Not Updated
(Interstate Commerce Commission Motor Carrier number)

US D.O.T: Not Updated
(US Department of Transportation number)

Local State License: not provided

What is BBB Moving & Storage cost for Out of State moves?

Based on reviews from our reviews database and information provided by our partners and reliable sources of people moving interstate, the estimated average costs, moving from International Van line Hub state or states nearby, are as follows.

Moving to the South East would be around $5,323.50. Moving to the North West would be around $4,436.25. Moving to the North Med West would be around $5,281.25. Moving to the South Med West would be around $4,520.75. Moving to the Far Med West would be around 5,281.25 Moving to the Far North Med West would be around 3,887.00 Moving to the Middle North West would be around 3,042.00 Moving to the Far North East would be around 5,703.75

Take into consideration that this pricing based on average size move.

Take note that the prices provided based on data such as reviews and other sources. The estimated amount that you receive from the company is lower. Several factors, like shipment size, the distance between locations, and other services like Packing and assembly, will contribute to the price of the move.

Average service costs information

The average prices generated are based on our reviews of BBB Moving & Storage. The rates will vary or change once you contact the company; usually, you will get a lower price in the estimate and go higher on the move itself.

There are factors like home size, the distance between locations, and other services like Packing and assembly.

The approximate moving costs are generated based on reviews on our database and data collected from other reliable sources and partners.
We based the calculations on five different prices based on five destinations or regions with five different prices. Also, the rates are determined by the moving company based on distance and season demand.

Our information based on the company's moves for a medium-sized house or a family apartment.
If you have a bigger house, move the price is going to be higher. And if you have a smaller house move, the price is going to be lower unless you have a higher amount of Packing.

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