Allied Van Lines - IL -Westmont - Reviews
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Allied Van Lines

1.6 (96 Reviews)
700 Oakmont Lane, Westmont, IL 60559, USA
Toll Free: (800) 444-6787
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Review Summary

96 reviews
( Reviews) for Allied Van Lines

Jen Henrickson
Sep 16,2020

Long-distance move from Kalamazoo, MI to Simpsonville, SC

I accepted a task in South Carolina from Michigan. Movers detected 9/4 prior to Labor Day to supply by 9/12. They called 9/4 to inform me they did not have a vehicle driver. Wow! It was far too late now. It's 9/15 as well as still my residential or commercial property is not here. It's terrible. The sales team is not helpful and stated " often it happens". you get $100 a day for delays. I'm worried they may never obtain here as well as I will have to take legal action. The sales team has actually just passed the responsibility to the driver.

David Katz
Feb 25,2019

We hired Allied for a long-distance from Chicago, but they sub-contracted to North American which is another division of the same parent corporation. The long-haul driver was a no-show on our scheduled pickup day. Two days before the end of our contracted delivery window, we received a call that our possessions were in Kansas because they had been stored quite a while in Chicago. When we reminded them that we didn't have to pay if they didn't deliver on time, they found a way to meet the deadline but it involved a crew unloading at our new home until nearly 11 pm. That crew tried to get us not to check off each item, which is good because several were missing (including some that the crew knew were missing because those items were never loaded in Chicago). Several other items were broken. Then we had to start the claims process which was horrible. The claim adjusters' job seems to be to avoid paying replacement value claims. They have a bunch of schemes. One was to find a cheap knock-off of something we owned and only offer us the price of that. Another was to claim that our possessions were old and had depreciated (their 'tariff', the regulatory document that governs interstate transport, states that depreciation is not a factor for replacement value). Yet another was to claim that there's a low limit on damages for self-packed boxes (the tariff does have a limit, but it's $2500 or higher depending on box size). Ultimately we had to file a lawsuit to recover. That's what it took to recover the full amount due to us.

Anon Y Mous
Sep 25,2018

Worst experience of my family's life. Allied employees were disrespectful, careless, and did not care about our things. We asked them to cover our staircase to avoid damage, and they refused, insisting that "they've done this before". The very first item they brought downstairs, they didn't tape the drawers shut, one flew open and fell over the banister, crashing on the floor below. Our staircase and that item were damaged. They were completely disrespectful toward our home and privacy. They went into our kitchen and helped themselves to drinks, never asking for permission. They left our bathrooms a mess. It will take us days to clean up after them and have the house reasonably presentable for the new homeowners. When we told the movers that a certain piece of furniture came apart to be transported, they ignored us and insisted they couldn't move the piece, telling us "we should have sold it". We had to literally show them how to do their jobs, dismantle the item, and do the work ourselves. The truck came late and it took over 10 hours for them to do their job. They ignored our "FRAGILE" signs on our boxes and dumped them under heavy items. They banged into our walls and left dents. I can't help but feel insulted by this whole experience. NEVER work with this company.

Sep 13,2018

My review is with Allied Moving Co. My move was only 5 hours away. It was the worst experience of my life & in order for me to tell the whole story i would need 5 pages. So let me just tell anyone that is looking to use Allied to STOP!!!! Pick another Co!!! Do not trust these people to your moving needs. My experience was 2 employees actually quitting on the job, the whole staff showing up at 11AM instead of the scheduled 8AM, 1 employee actually bringing their Pitbull dog to the job, 1 employee showing up high as a kite, a list of damaged furniture & a staff that looked like they havenít showered in days... i My Co paid 12K for this move & my recommendation for this company is to PICK ANOTHER CO!!!!! RUN!!

Jun 01,2018

States of operation are supposed to include New York, but I got on the phone a rep who told me that it is not the case. And I was notified about it in a rude way. This is not the type of mover who will give customers lots of attention, their quotation operations are handled by telephone reps working from a call center, are paid minimum wage, and consequently could not care less about your wants and needs.

Stephanie Mall
Apr 24,2018

I was referred to Allied Vans from a patient of mine for my upcoming cross country move for both my home and business. The individual who came to do my estimate was incredibly friendly, helpful, and professional. I felt as if I were in very good hands. Couldn't have been more wrong. My supposed coordinator for my move quit or was fired so I had and still have no contact person. The movers were not updated about my delivery address. I paid to have my bed taken apart and packed and they LOST the parts in the move. It is 2 weeks later and I am still sleeping on my mattress on the floor with my bed in pieces and no way to remedy the situation. 3 of my beautiful larger pieces of furniture from west elm were damaged in the move. No one took the time to hear out my frustrations, merely transferred me from one person to the next. I did file a claim and they did email me to inform me someone would be in contact to make an estimate on coverage, a week later and no contact has been made. I paid $6500 for this move, and this unprofessional service could not have been worse. Find a different moving company!

Apr 01,2018

From the quote through the delivery of our furniture everything was handled professionally and carefully. I was kept informed through out the process with good hand offs as it went through the steps of the process. Would highly recommend them.

Dee H
Dec 21,2017

The loading in SLC went pretty well. A team of 5, all but one with experience and even the newbie was OK. Felt pretty good about things as they drove off. They could not tell me if my stuff would be put in a warehouse, load split or really anything about what would happen to my things once they drove off. I had worked very hard to label my boxes AND colored coded them for placement at the other end at the suggestion of the moving agent. Unloaders were not happy because they had to unload a van into a smaller truck in order to access my 2nd floor apartment. This team consisted of 3 guys, 2 of whom looked like druggies from the Union Gospel Mission. They did arrive on time at 8AM, however not a single item was moved into my apt for 1 1/2 hrs after arrival. The boss seemed OK with standing around looking at the other two work and not making any suggestions or comments. They seemed unaware of the benefits of using a dolly for heavy things, especially on stairs. They did not place things in the house, they dropped them (including my computer}. They tracked dirt all over the rug. Virtually every piece of furniture was damage and two pieces completely destroyed. Twice during the day the 'boss' had to leave to 1) go to the bank and 2) "buy moving equipment", each time gone for an hour or more. Many items were unaccounted for. Also, one of the underlings turns out was color blind and apparently could not read English so he put boxes where ever. So much for the color coding and labeling. At 6PM, having apparently decided they'd worked long enough, the boss said they had to leave. They had not assembled any items that had been broken down in SLC, although I was told they would and I had to argue with the 'boss' to get him to stay long enough to assemble a book case. I hired these guys because I'm 67 yrs old and 125# and not an Olympic athlete and had really counted on them to help me assemble items and to get boxes in the designated rooms so that I would not have to hurt myself moving them. HAH! Every day as I unpack I find more damage to furniture. I will NEVER hire 'professional' movers again. I have packed and shipped an entire household, including the expensive fragile dining set to New Zealand and back without any damage or loss.In fact, one of the unloaders complimented me on how well I had packed things. I thought so called professionals could do at least as well as I could, but evidently that is not true.

Ian Baggarly
Nov 06,2017

Everything was already packed. Movers only had to put boxes and furniture into the truck. Movers stole PS4, laptop, headphones, music bag, and countless other things of value out of boxes. Movers got into a FIST FIGHT IN FRONT OF OUR HOUSE. One mover was actually thrown out of the loading truck into the street by another mover. Huge ordeal with yelling, cursing, physical altercations and complete disrespect for everyone around. Driver sent them home, finished packing and drove off. When truck arrived in Colorado, broken furniture came out of the truck. How were we compensated? With a letter stating "the broken furniture did not meet your deductible", and there was "NOTHING THEY COULD DO ABOUT THE STOLEN OBJECTS, and sorry for the movers altercation during the move. NOTHING WE CAN DO". And to top it off, the driver was over an hour late to pick up our stuff the day of our move. NOTHING COMPANY WILL DO TO COMPENSATE. Made our move extremely stressful, and VERY expensive. Please use a different moving company.

Ryan Lindgren
Aug 21,2017

Could not possibly have worse customer service if they tried. They have how missed 2 move dates and yet to get a call back. I still don't have my things and am constantly needing to call them. I would give negative stars if I counld.

Company Info

Allied Van Lines located in 700 Oakmont Lane, Westmont, IL 60559, USA,Westmont,,IL , U.S.A View On Map, but moving companies covered larger areas includes states nearby.

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Licenses & Certificates for Allied Van Lines

Moving companies are required to register with the FMSCA (Federal Motor Carrier Safety Administration) before they can perform interstate moves. You may click on Allied Van Lines license numbers if you would like to view their record information.

ICC MC number: Not Updated
(Interstate Commerce Commission Motor Carrier number)

US D.O.T: Not Updated
(US Department of Transportation number)

Local State License: not provided

What is Allied Van Lines cost for Out of State moves?

Based on reviews from our reviews database and information provided by our partners and reliable sources of people moving interstate, the estimated average costs, moving from International Van line Hub state or states nearby, are as follows.

Allied Van Lines

Moving to the South East would be around $4,732.00. Moving to the West would be around $5,450.25. Moving to the North West would be around $5,957.25. Moving to the South Med West would be around $4,732.00. Moving to the Far Med West would be around 4,140.50 Moving to the Far North Med West would be around 5,408.00 Moving to the Middle North West would be around 6,210.75 Moving to the Far North East would be around 4,732.00

Take into consideration that this pricing based on average size move.
It only means that Allied Van Lines is Lower by an approximate of 6.56 % when it comes to long-distance moving average costs.

Take note that the prices provided based on data such as reviews and other sources. The estimated amount that you receive from the company is lower. Several factors, like shipment size, the distance between locations, and other services like Packing and assembly, will contribute to the price of the move.

Average service costs information

The average prices generated are based on our reviews of Allied Van Lines. The rates will vary or change once you contact the company; usually, you will get a lower price in the estimate and go higher on the move itself.

There are factors like home size, the distance between locations, and other services like Packing and assembly.

The approximate moving costs are generated based on reviews on our database and data collected from other reliable sources and partners.
We based the calculations on five different prices based on five destinations or regions with five different prices. Also, the rates are determined by the moving company based on distance and season demand.

Our information based on the company's moves for a medium-sized house or a family apartment.
If you have a bigger house, move the price is going to be higher. And if you have a smaller house move, the price is going to be lower unless you have a higher amount of Packing.

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